Pricing Clerk

Join us at WinCo Foods, where we're more than just a grocery retailer—we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. WinCo is the second largest Employee-Owned company in the United States, with more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support, set us apart. In this role, you'll be instrumental in making a real impact in the communities we serve.

About the role

Accountable for assuring accuracy of the store price scanning system as well as gathering and reporting competitive pricing. Consistently provide friendly and engaging customer service to internal and external customers.

Responsibilities

• Seeks opportunities to welcome, engage, serve, and thank customers.
• Maintain an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer.
• Provide exceptional customer service by telephone, email, and in person to all employees, vendors, and customers.
• Maintains store pricing accuracy and compliance within company goals throughout the store.
• Verifies information with use of provided equipment; makes necessary changes to file system through data entry, changes and/or replaces shelf tags, notifies retail pricing personnel with discrepancies, updates status of items as changes occur, and performs general “trouble shooting.”
• Verifies and maintains accuracy of in-store coupon discounts and specials.
• Researches and resolves pricing and information discrepancies.
• Performs "comp checks" by driving to competitor stores and checking prices; enters data, writes data, reads reports, transmits data by computer, etc.
• Makes signs and shelf tags as needed.
• Coordinates vendor direct store delivery (DSD) deals.
• Performs other duties as assigned or needed.

Requirements

• High School Diploma or equivalent.
• Experience operating a handheld device, performing 10-key by touch, and using computer terminals.
• Strong organizational skills.
• Excellent verbal and interpersonal communication skills to establish and maintain rapport with co-workers, supervisors, store personnel, vendors, and customers.
• Sound judgment and mental alertness to make and be accountable for decisions.
• Dependability and initiative.
• Ability to consistently provide friendly and engaging customer service to internal and external customers.
• Work varied hours primarily between 2:00 am to 4:00 pm in a 24/7 operation, including nights, weekends, and holidays.
• Safely and efficiently drive to local competitor stores to gather pricing information.
• Demonstrate initiative and self-direction to perform a variety of simultaneous skills (multi-tasking).
• Prioritize, delegate, direct, and organize tasks while meeting strict deadlines.
• Communicate (hearing and speech) with customers and provide customer service while on the floor.
• Perform all tasks with integrity and extreme confidentiality.
• Reach, climb, balance, stoop, and bend for the placement, removal, and adjustment of tags and signs.
• Visually read reports, computer screens, etc.
• Remember various codes and understand/perform duties related to the scanning system.
• Climb stairs.
• Lift 10 lbs. occasionally.
• Must be 18 years of age or older (no minimum age in Montana).
• Perform primary duties with efficiency and accuracy.
• Food Handlers Certification (per state laws).
• Acceptable Department of Motor Vehicles driving record.

Skills

• Operating office machines (e.g., copy machine, keyboard, computer terminal, telephone, computer printer, sign printer, Handheld Scanning Device).

Pay

USD $17.38 - USD $21.21 /Hr.