Pricing Clerk

About Us

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart.

Job Summary

Accountable for assuring accuracy of the store price scanning system as well as gathering and reporting competitive pricing. Consistently provide friendly and engaging customer service to internal and external customers. Perform related work.

Typical Duties And Responsibilities

• Seeks opportunities to welcome, engage, serve and thank customers.
• Maintain an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer.
• Provide exceptional customer service by telephone, email, and in person to all employees, vendors, and customers.
• Maintain store pricing accuracy and compliance within company goals throughout the store.
• Verify information with use of provided equipment, make necessary changes to file system through data entry, changes and/or replaces shelf tags, notify retail pricing personnel with discrepancies, update status of items as changes occur and general “trouble shooting”.
• Verify and maintain accuracy of in-store coupon discounts and specials.
• Research and resolve pricing and information discrepancies.
• Perform "comp checks" by driving to competitor stores and checking prices of other stores; enter data, write data, read reports, transmit data by computer, etc.
• Makes signs and shelf tags as needed.
• Performs other duties as assigned or needed.

Requirements

• Education: High School Diploma or equivalent.
• Experience: Operating a handheld device, performing 10 key by touch, and using computer terminals.
• Skills: Maintaining organizational skills, demonstrating excellent verbal interpersonal communication skills, using sound judgment and mental alertness to make and be accountable for decisions, being dependable and demonstrating initiative, ability to consistently provide friendly and engaging customer service to internal and external customers, coordinating vendor direct store delivery (DSD) deals, working varied hours primarily between the hours of 2:00 am to 4:00 pm in a 24/7 operation; including night, weekends and holidays, safely and efficiently driving to local competitor stores to gather pricing information, demonstrating initiative and self-direction to perform a variety of simultaneous skills (multi-tasking), prioritizing, delegating, directing and organizing tasks while meeting strict deadlines, communicating (hearing and speech) with customers and providing customer service while on the floor, performing all tasks with integrity and extreme confidentiality, reaching, climbing, balancing, stooping and bending for the placement, removal and adjustment of tags and signs, visually reading reports, computer screen, etc., remembering various codes and understanding/performing duties related to the scanning system, climbing stairs, lifting 10 lbs. occasionally.
• Additional Requirements: Food Handlers Certification (Per State Laws), acceptable Department of Motor Vehicles driving record.

Machines And Equipment Operated

• Office machines (e.g., copy machine, keyboard, computer terminal, telephone, computer printer, sign printer, Handheld Scanning Device, etc.).

Pay Range

USD $17.38 - USD $26.10 /Hr.