Pricing and Commercial Operations Lead

About the Role

Seeking a Pricing & Commercial Operations Lead to translate pricing and packaging decisions into accurate, executable customer offers. This position operates across pricing operations and the sales operations deal desk to facilitate the commercial process from initial intake through quote preparation, approvals, and system readiness. The successful candidate will partner with product, sales, finance, contracts, delivery, and IT teams to apply approved pricing, packaging, discount, term, and concession guidance to customer-specific requests.

Responsibilities

• Prepare quotes, rough order of magnitude (ROM) estimates, renewals, expansions, bundles, and other customer-specific pricing requests.
• Apply approved pricing, packaging, discount, term, concession, and approval guidance.
• Coordinate pricing reviews and approvals with sales, product, finance, contracts, and delivery teams and leadership.
• Support partner, reseller, pass-through, and other non-standard transactions.
• Maintain pricing, quote, approval, exception, and product-readiness documentation.
• Help implement pricing and product decisions in catalogs, SKUs, CRM, CPQ, quote tools, and related systems.
• Support pricing and product readiness activities for new product introductions and major offering changes.
• Identify pricing, data, process, and approval issues and help resolve them.
• Track requests, cycle times, exceptions, and recurring issues to improve pricing operations.

Qualifications

• Education: Bachelor’s Degree.
• Experience: Five or more years of experience in pricing operations, sales operations, deal desk, quoting, or commercial operations. Experience preparing or supporting quotes, proposals, ROMs, renewals, expansions, bundles, or customer transactions is required.
• Technical Skills: Proven experience using CRM, CPQ, ERP, product catalog, pricing, or commercial systems. Demonstrated ability to apply pricing guidance, coordinate approvals across multiple teams, and identify issues in pricing, product, customer, or transaction information.

Preferred Qualifications

• Experience with Salesforce, Salesforce CPQ, HubSpot, or Microsoft Dynamics.
• Experience supporting software, SaaS, cloud, cybersecurity, artificial intelligence, analytics, or technology offerings.
• Experience with partner, reseller, subcontractor, or pass-through transactions.
• Experience supporting government, defense, national security, or regulated-market customers.
• Experience creating templates, process documentation, intake forms, or operating procedures.
• Knowledge of pricing approvals, discount guardrails, contract terms, margin considerations, or risk and signature authority processes.
• Possession of strong analytical, organizational, and problem-solving skills.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program, and other discounts.

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

Location

McLean, Virginia (Hybrid) - Onsite 2 days per week, remote 3 days per week.

Everforth Apex is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, marital status, disability, protected veteran status, or any other characteristic protected by law.