Pricing Strategy & Operations Lead

About the Company

Coursera and Udemy have combined to create one of the world’s most comprehensive skills development platforms for the AI era. This merger strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change.

Udemy is an AI-powered skills acceleration platform transforming how companies and individuals build the capabilities needed to thrive in a rapidly evolving workplace. By combining on-demand, multi-language content with real-time innovation, Udemy delivers personalized experiences that empower organizations to scale workforce development and help individuals build relevant technical, business, and soft skills. Thousands of companies, including Samsung SDS America, On24, Tata Consultancy Services, The World Bank, and Volkswagen, rely on Udemy Business for enterprise solutions. Udemy is headquartered in San Francisco, with hubs across the United States, Australia, India, Ireland, Mexico, and Türkiye.

This role is aligned with our team presence in Denver, though we are a globally distributed team that collaborates intentionally for problem-solving and key milestones.

About the Role

As a leader within Coursera + Udemy’s Consumer Monetization organization, you will help shape the future of pricing and packaging strategy across our consumer business. You will lead a small team while partnering across Product, Marketing, Analytics, and Engineering to drive high-impact monetization initiatives, including pricing optimization, experimentation, subscription growth, and the evolution of an integrated Coursera + Udemy monetization strategy. This role requires a unique combination of strategic thinking, analytical rigor, and operational excellence to influence key business decisions and deliver measurable revenue impact.

Responsibilities

• Lead pricing strategy for Coursera + Udemy’s consumer business, with the objective of maximizing revenue across multiple product lines.
• Develop and execute experimentation roadmaps, scale learnings to improve conversion, revenue, and customer lifetime value.
• Contribute to the development of pricing and packaging strategies for integrated Coursera + Udemy consumer offerings, helping shape the future monetization model of the combined organization.
• Partner closely with Product, Engineering, Analytics, Marketing, Strategy, and Legal teams to identify opportunities, evaluate tradeoffs, and drive execution of complex cross-functional initiatives.
• Build business cases and executive-level recommendations to support strategic investment and monetization decisions.
• Monitor business performance, identify growth opportunities and risks, and proactively surface recommendations to leadership.
• Lead and develop a small team of pricing and monetization professionals through coaching, mentorship, prioritization, and performance management.
• Drive operational excellence by improving experimentation frameworks, decision-making processes, and monetization capabilities that scale across the organization.

Requirements

• 8+ years of experience in Pricing, Monetization, Revenue Management, Growth Strategy, Product Strategy, Management Consulting, Investment Banking, or related analytical disciplines.
• Demonstrated success developing pricing, packaging, subscription, or monetization strategies that drive measurable business impact.
• Strong analytical capabilities, including experience using data to inform strategic decisions, evaluate experiments, and build business cases.
• Experience leading highly cross-functional initiatives involving Product, Engineering, Marketing, Analytics, and Executive stakeholders.
• Proven ability to influence senior leaders and communicate complex concepts clearly through written, verbal, and presentation formats.
• Experience managing and developing high-performing teams.
• Strong business acumen and ability to balance customer needs, commercial objectives, and operational constraints.
• Experience with subscription businesses, marketplaces, e-commerce, SaaS, digital consumer products, or education technology is preferred.

Skills

• Strategic Pricing & Monetization: Leverage data, experimentation, and customer insights to develop pricing and packaging strategies that drive sustainable revenue growth while balancing short- and long-term business objectives.
• Cross-Functional Leadership & Influence: Build trusted relationships across teams to align stakeholders, navigate ambiguity, and drive complex initiatives to completion.
• Analytical Problem Solving: Identify root causes, evaluate tradeoffs, and translate complex data into actionable recommendations that influence business decisions.
• People Leadership & Coaching: Develop talent through coaching, feedback, and mentorship while creating clarity, accountability, and growth opportunities for your team.

Pay

Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, and experience. In addition to a base salary, this role is also eligible for equity. Hiring compensation range: $156,400—$195,500 USD.

Benefits

• Full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on personal development.
• Opportunities to experiment with and apply AI in practical ways.
• Autonomy to lead, make decisions, and drive impact without layers of approval.
• Collaborative environment where everyone’s voice is valued.
• Region-specific benefits, including health coverage, retirement plans, and other protections tailored to your location (e.g., Australia, India, Ireland, Mexico, Türkiye, US).

Benefits vary by region and are subject to change. Review region-specific details during the hiring process.