Jobs · Sales · Pennsylvania

President - US Operations

Foodhub · Philadelphia, PA · 3 wk ago
SalesFull-time

About Us

Foodhub currently serves 30,000+ restaurant, takeaway, stadia, hotel, and bar clients in the UK, Ireland, USA, Canada, Nigeria, Grenada, and ANZ. We power the technology behind QSRs, stadia, venues, online order, delivery, and POS businesses, providing a multi-solution tech stack to drive growth and open new revenue streams. From the moment a consumer considers placing an order to when the order arrives and a review is posted, Foodhub enhances the consumer experience while adding value through our ecosystem of partners.

The Foodhub Tech Stack includes Web and Mobile Ordering, 3rd Party Order Aggregation, Dispatch and Self-Delivery, complete Hardware/Software POS systems, extensive POS integrations, On-Premise Kiosks, QR Code Ordering and Payment, Table-side Mobile Order/Receipt Printers, and a robust product and development team to support it all.

About the Role

We're looking for an exceptional President to build the next chapter of Foodhub in the United States. This role is for someone who enjoys building businesses, not just managing established ones. You'll work directly with the CEO and Executive Leadership Team to accelerate Foodhub's growth across the US, shaping our commercial strategy, building teams, developing strategic partnerships, and establishing Foodhub as a leading hospitality technology platform.

You'll have full ownership of the US business, including commercial growth, operations, market expansion, and profitability. You'll also have the freedom to challenge ideas, move quickly, and influence decisions across the organization. We're a founder-led business, so we need someone comfortable in a fast-moving environment where priorities evolve and opportunities emerge quickly.

Responsibilities

  • Executive Leadership
    • Partner with the CEO to define and execute Foodhub's long-term US growth strategy.
    • Lead the overall performance of the US business with full accountability for commercial success.
    • Shape company strategy by bringing market insight, fresh thinking, and commercial opportunities.
    • Build strong alignment between the US business and Foodhub's global leadership team.
  • Commercial Growth & Market Expansion
    • Develop and execute a scalable commercial growth strategy for the US market.
    • Increase market share through customer acquisition, strategic partnerships, and commercial innovation.
    • Identify new markets, territories, and revenue opportunities.
    • Drive sustainable revenue growth while maintaining commercial discipline.
    • Evaluate strategic partnerships, acquisitions, and new business opportunities.
  • Build & Scale the Business
    • Build the structures, teams, and operating model required to support long-term growth.
    • Develop scalable processes that improve execution without creating unnecessary complexity.
    • Create a culture of ownership, accountability, and continuous improvement.
    • Build a business that can scale efficiently as Foodhub continues to grow.
  • Customer & Partner Success
    • Build long-term relationships with enterprise restaurant groups, franchise operators, and strategic partners.
    • Ensure Foodhub consistently delivers exceptional value to customers.
    • Act as the executive sponsor for key customer relationships.
    • Identify opportunities to strengthen customer retention and long-term partnerships.
  • Product, Innovation & Market Insight
    • Work closely with Product and Technology teams to ensure the platform meets evolving market needs.
    • Bring customer feedback directly into product development.
    • Monitor competitor activity, consumer behavior, and industry trends.
    • Champion innovation that strengthens Foodhub's competitive position.
  • Operational Excellence
    • Ensure operational delivery supports commercial growth and customer success.
    • Establish clear KPIs across sales, operations, and customer performance.
    • Improve efficiency while maintaining a strong customer experience.
    • Lead cross-functional collaboration between US and global teams.
  • Leadership
    • Recruit people who align with Foodhub's culture and DNA.
    • Foster a culture where people move quickly, solve problems, and take ownership.
    • Lead by example through visibility, accessibility, and hands-on leadership.

Benefits

  • 33 days fully paid annual leave/vacation days (inclusive of all public holidays).
  • Enrollment in the company 401K plan with a 3% employer contribution.
  • Healthcare insurance contribution from the business (details provided via TriNet).
  • Company-provided laptop.
  • $50 per month cellphone expense contribution.

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