Preschool Services Coordinator (Case Management) for Riverside Preschool Age North

Essential Duties And Responsibilities

• Evaluate consumer progress and plan as identified in Individual Program Plan (IPP) on an ongoing basis.
• Assure that consumers’ rights and dignity are maintained in the provision of services.
• Maintain contact with consumers and their families as required.
• Pursuant to the State Department of Developmental Services (DDS) provide advocacy services to consumer and their family.
• Give high priority to attending all relevant meetings (i.e. IEP) and prepare paperwork and notate the IPP as necessary.
• Solicit and effectively utilize generic resources on behalf of consumers.
• Provide information and referral services.
• Under the direction of the Program Manager do individual or family crisis intervention and appropriately document activities.
• Complete special incident reports on a timely basis.
• Inform representatives of other programs/agencies as appropriate.
• Route on a timely basis.
• Cookordinator consumer assessment including nursing, medical, psychological/developmental, education or vocational and others as needed.
• Do follow-up as needed.
• Upon request, provide complete case coordination coverage to any consumer whose Consumer Services Coordinator is absent.
• Cookordinate, implement and update the CDER, Annual Review and IPP process.
• As assigned, serve Medicaid Waiver cases completing required documentation on a timely and thorough basis.
• Complete Placement and Liaison Activities as required.
• Under the direction of the Program Manager, act as the program’s/regional center’s liaison to at least two community agencies, parent groups or programs: attend meetings, provide information about the program/regional center and act as a resource for that program.
• Provide written reports of activities to the Program Manager at least annually.
• Under direction of the Program Manager in concert with Resource Development and Transportation Program and with the Quality Assurance Program, arrange for placement of consumers in residential facilities, and/or other programs as clinically indicated and approved by the Interdisciplinary Team.
• Under the direction of the Program Manager provide case coordination services to consumers in all levels of community care facilities.
• Represent the regional center at case conferences and interagency meetings.
• Keep Program Manager informed of the status of the caseload, community needs, community liaison activities, and unusual or difficult case situations.
• Under assigned under the direction of the Program Manager act as the program sponsor for new employees by providing training in agency philosophy, mission, values, policy and procedures; completing general duties as outlined in the sponsorship manual; completing the required checklist.
• The sponsor will stay current, up-to-date on changes in day-to-day job functions and procedures.
• Successfully complete all assignments arising out of the agency’s Performance Contract.
• Daily, complete administrative requirements, Purchase of Service forms and Consumer File Record Documentation in accord with agency policies and procedures.
• Complete all requests for action including but not limited to, those related to Eligibility Review, SIR closures, and Quality Alerts on a timely basis.
• Complete necessary paperwork, reports, etc. on a timely basis.
• Completion of at least 95% required case-related paperwork within designated time frames.
• Cookordination of the purchase of services identified in IPP, including documentation of requests for services in Quarterly Reports.
• Prepare and present case for Compliance Review, Eligibility Review and other administrative case reviews.
• Complete Targeted Case Management (Title XIX) documentation accurately and on a timely basis, documenting all activity, including requests for services, and securing all possible units but in no event less than agency minimum set by management.
• In the event part of the record is out-of-date, make arrangements to correct the deficiency.
• Must be available to accept a transfer to another unit (age group and/or catchment area) as determined by the needs of Inland Regional Center.
• Daily, maintain an adequate skill level in interpersonal and community relationships.
• Comply with the Agency's Injury and Illness Prevention Plan.
• Notify Program Manager of any unsafe working conditions.
• Work cooperatively and effectively with others.
• Use office equipment appropriately and keep it in good repair.
• Keep work area neat and orderly.
• Observe all safety rules.
• Handle change well and be flexible and adaptable in dealing with interruptions, new priorities and new assignments.
• Keep manager informed of pending work, work in progress and problems encountered.
• Maintain good attendance and punctuality.
• Utilize agency’s IT systems as assigned, maintaining security and following agency’s protocol and procedures, rules, and requirements.
• Seek to stay current and expand relevant knowledge base.
• Attend training sessions as required.
• Organize travel efficiently and effectively.
• Maintain a safe driving record.
• Utilize bilingual skills in all aspects of the job as able and as required.
• Perform different or additional work as assigned.

Minimum Position Requirements

• Master’s Degree in social work, psychology, public health nursing, teaching special education, early childhood development, or related field from an accredited college or university.
• OR BA or BS degree from an accredited college or university and one year of experience including case management, in intellectual/developmental disabilities, social work, special education, early childhood development or related field.
• Bilingual preferred.
• Ability to handle change well and be flexible and adaptable in dealing with interruptions, new priorities, and new assignments.
• Ability to follow oral and written direction.
• Ability to establish and maintain effective working relationships with others.
• Ability to work cooperatively and effectively with others.
• Perform as a member of a team, answering questions, sharing expertise and generally contributing to the efficiency and training of the team.
• Absolutely assure that consumer rights and dignity are maintained in the provision of services.
• Good verbal and written communication skills.
• Full use of an automobile, possession of a valid California driver's license and liability insurance for the minimum amount prescribed by law. Must have and maintain a safe driving record.