Presales Solutions Apprentice

About the role

Wei is seeking early-career technical professionals and experienced IT support specialists to join the Pre-Sales Solutions team. This team provides technical guidance and solution design support for new and existing customers. The ideal candidate will have a background in hardware, systems, network, or senior IT support engineering.

Responsibilities

• Identify customer business and technical requirements
• Evaluate alternative approaches and translate high-level needs into high-value opportunities
• Scope technical solutions within agreed-upon timeframes while understanding risks for both the customer and WEI
• Create comprehensive technology solutions, including High-Level Designs, Statements of Work, and Bills of Materials
• Develop technical documentation and compelling proposals that communicate cost savings, return on investment, and business value
• Deliver technical presentations to internal teams, customers, and partners through meetings, events, seminars, and webinars

Requirements

• Must be able to commute to Salem, NH (no relocation)
• 3+ years of experience as a hardware, systems, network, or senior IT support engineer
• Strong interpersonal, presentation, analytical, and problem-solving skills
• Understanding of at least one of the following technology areas: data center storage, networking, virtualization, data protection, automation, public, hybrid, or private cloud computing, end-user computing, or security
• A strong passion for learning and continued professional development
• Awareness of current computer industry trends and technical concepts
• Independent, self-motivated, and positive approach to work
• Ability to work effectively in team, customer, and partner environments
• Strong commitment to customer service and customer satisfaction
• Ability to collaborate across all levels of management with both technical and non-technical stakeholders
• Ability to execute under pressure, influence others, and drive results
• Experience working at a Value Added Reseller (VAR) or Managed Service Provider (MSP)

Qualifications

• Bachelor's degree in computer science, engineering, or equivalent experience

Skills

• Technical knowledge across WEI portfolio
• Customer requirement identification and evaluation
• Solution scoping and documentation creation
• Technical presentation delivery

Benefits

Up to 50% travel, including a mix of local and air travel.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate travel commitments.

Contact

To apply, please submit your resume and cover letter detailing your relevant experience and why you're interested in joining the Pre-Sales Solutions team at WEI.

WEI is an Equal Opportunity Employer.