Presales Consultant - Cosmetics & Personal Care

About Centric Software: Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market. Our story is one of rapid growth, bold ideas and extraordinary opportunities. We’re here to challenge the status quo—and we’re looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional. Presales Consultant – Cosmetics & Personal Care Vertical: Cosmetics & Personal Care (Beauty) Solution: Product Lifecycle Management (PLM) About Centric Software Centric Software is a leading, high-growth provider of Product Lifecycle Management (PLM) solutions across Fashion, Retail, Consumer Electronics, Food & Beverage, and Health & Beauty. We are expanding rapidly worldwide, helping organizations accelerate product innovation, streamline processes, and drive measurable business value. Role Overview As a PLM Pre-Sales Consultant focused on the Cosmetics & Personal Care industry, you will be a key driver in the sales process, responsible for communicating and demonstrating the business value of the Centric PLM solution. You will partner closely with Sales to influence customer decisions, differentiate Centric in competitive situations, and position our solution as the preferred choice. This role extends beyond product demonstrations. You will help beauty, skincare, color cosmetics, personal care, fragrance, and wellness brands envision how PLM can transform their product development, formulation, packaging, compliance, and commercialization processes. By connecting solution capabilities to measurable business outcomes, you will play a direct role in winning deals and enabling long-term customer success. Key Responsibilities Pre-Sales Solution Design & Consulting Lead product demonstrations aligned to customer workflows, formulations, packaging development processes, and strategic business objectivesConduct engaging discovery sessions to identify customer challenges, inefficiencies, and growth opportunitiesAnalyze customer product development lifecycles, systems landscape, and organizational processesTranslate business requirements into compelling solution narratives, use cases, and user storiesIdentify process gaps and recommend scalable, best-practice solutionsDocument discovery findings, scope decisions, and opportunity artifactsCreate tailored demo scripts, sample data sets, and presentation materials relevant to cosmetic and personal care workflowsConfigure and personalize PLM demonstrations to reflect beauty industry best practicesSupport RFP/RFI responses and contribute to competitive positioning and overall deal strategyDevelop Statements of Work (SOWs), including scope definitions, assumptions, and services estimatesBuild business cases and ROI models that quantify operational efficiencies, faster innovation cycles, and regulatory risk reductionContribute to marketing initiatives, industry events, webinars, and customer presentationsDevelop internal enablement materials and deliver training sessionsParticipate in product update reviews and translate new capabilities into relevant beauty and personal care use casesFacilitate discussions around system architecture, integrations, hosting options, and technical requirements Stakeholder Engagement Deliver high-impact presentations to executive, business, and technical stakeholdersFacilitate "Art of the Possible" workshops focused on product innovation, accelerated commercialization, and digital transformationDrive alignment across R&D, Product Development, Packaging, Regulatory, Quality, Supply Chain, and IT teamsElevate deal value through strategic consulting and solution positioningServe as a trusted advisor throughout the evaluation process Cross-Functional Collaboration Partner with cross-functional presales teams to develop end-to-end industry solutions, demonstrations, and value propositionsCollaborate with Product Management to provide beauty market insights and customer feedbackSupport Marketing initiatives including webinars, thought leadership content, industry events, and product demonstrationsContribute to post-sales activities when needed to ensure continuity and customer success The Successful Candidate Profile Core Competencies Strong understanding of Product Lifecycle Management (PLM), New Product Development (NPD), Product Information Management (PIM), ERP, Quality Management, Regulatory, or Supply Chain processesDeep expertise in Cosmetics, Personal Care, Beauty, Skincare, Fragrance, Wellness, or Contract Manufacturing product development processesStrong knowledge of formulation development, packaging development, product claims management, quality processes, and regulatory compliance requirementsProven ability to map business processes to software capabilities and business outcomesExceptional presentation, storytelling, and customer communication skillsStrong analytical and structured problem-solving capabilitiesAbility to operate independently within a fast-paced, high-growth environmentEntrepreneurial mindset with strong ownership, initiative, and accountabilityAbility to manage complex customer engagements with minimal supervisionWillingness to travel regionally and occasionally internationally Experience Experience working across product formulation, ingredient management, packaging development, artwork and labeling, claims validation, and regulatory complianceStrong domain expertise within Cosmetics, Beauty, Personal Care, Skincare, Fragrance, Wellness, or Contract Manufacturing organizationsUnderstanding of regulatory frameworks and compliance requirements applicable to beauty and personal care productsExperience supporting innovation processes from concept through commercialization and market launchExperience in pre-sales, solution consulting, professional services, or enterprise software deliveryPractical experience using PLM or adjacent enterprise systems strongly preferredDemonstrated experience delivering software demonstrations and configuring solutions for customer-specific scenarios Preferred Industry Knowledge Experience supporting one or more of the following functions: Research & Development (R&D)Product Formulation & InnovationRegulatory AffairsQuality Assurance & Quality ControlPackaging DevelopmentArtwork & Label ManagementProduct Claims & ComplianceProduct CommercializationSupply Chain & SourcingContract Manufacturing Management Technical Skills (Preferred) AI and Generative AI technologiesXMLHTMLJavaScriptDatabases (PostgreSQL, Microsoft SQL Server, Oracle)Enterprise integrations and data migration conceptsSaaS software architecture and cloud-based applications Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.