Prep & Startup Manager

Job Overview

We are currently seeking an experienced Prep & Startup Manager to join our fast-growing team. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as a high level of customer service.

Job Responsibilities

• Manages the overall execution and performance of assigned Mechanical Installation and Startup teams.
• Ensures Branch goals and objectives are met. Goals and objectives are aligned with company's priorities such as SINC, cash flow, reducing equipment/project slippage, backlog growth, SG&A, productivity improvements, succession planning, etc.
• Drives asset management including cost control, billings, collections, and payables.
• Follows up on customer satisfaction issues and drives resolution.
• Provides leadership by demonstrating focus on achieving customer satisfaction.
• Develops and builds contractor, customer, consultant, and subcontractor relationships in the community.
• Affords assistance to Project Team Leaders, System Team Leaders, Sales, Project Engineers, and Lead Systems Specialists in the review and interpretation of contract terms and conditions.
• Schedules installation projects and backlog, including scheduling of want dates and ship dates.
• Coaches teams on the management of project risks, conflict resolution, and establishment project recovery plans.
• Promotes the securing of change orders.
• Ensures compliance with the Safety Program for employees and subcontractors.
• Ensures compliance with state, local, and Federal legal requirements and ensures that installation business is conducted with the highest ethical standards.
• Conducts regular job site inspections.
• Meets with salesperson for project handoff.
• Preschedules date jobsites.
• Schedules prep & startup of new equipment.
• Schedules technicians for, and confirms warranty issues are addressed.

Position Overview

The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as a high level of customer service.

Qualifications

• High school diploma or equivalent
• 5+ years’ experience in a related position
• Prior, successful experience as an Installation Technician in the HVAC industry
• Ability to read and understand engineered drawings
• EPA certification preferred
• Strong initiative to drive growth through superior customer service
• An interest in working in a fast-paced environment focused on customer service
• A can-do attitude with a high degree of integrity, sense of urgency, and attention to detail
• Basic computer skills including MS Office
• Excellent communication skills
• Excellent analytical skills
• Ability to pass a thorough background check and drug screen
• Must have and be able to maintain a clean driving record