Preowned Director

About the role

The Preowned Sales Director assists the General Manager in managing the Used Sales Department to meet budgeted standards for gross profit, volume, and customer satisfaction.

Responsibilities

• Work directly with employees and customers to develop relationships and help bridge disconnects in the sales process
• Hiring, training, motivating, counseling, and developing the sales management staff
• Conduct regular staff meetings to review all aspects of operations and communicate in a timely manner
• Develop future managers through job growth and performance; evaluate sales staff; be a role model
• Lot control
• Maintain the website, ensure all specials are updated with pricing and compliance
• Departmental expense review and control
• Aid in the development of advertising campaigns and other promotions to support the pre-owned department
• Attend and contribute to manager meetings
• Keep abreast of current market and current valuation of pre-owned vehicles
• Conduct sales meetings to motivate and train sales professionals
• Adhere to high ethical standards while maintaining gross profit and customer satisfaction
• Manage and lead the used car sales team to meet and exceed sales targets
• Develop and execute strategies to optimize inventory, pricing, and merchandising
• Ensure compliance with all applicable regulations and company policies
• Collaborate with other departments to drive overall business success
• Build rapport with customers to build a base of referrals to establish customer network
• Help manage all other aspects and day-to-day operations of the department

Qualifications

• 24+ months experience running and operating a pre-owned department in a high-volume car dealership. Verifiable references and sales results required
• High School diploma or equivalent required
• Familiarity and experience using an Inventory Tool, VAuto preferred
• Strong leadership and team-building skills
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
• Sales and trend forecasting abilities
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Proven track record of achieving goals
• Excellent organizational and interpersonal skills
• Analytical and data-driven decision-making approach
• Customer-centric mindset and commitment to excellence
• A strong understanding of inventory control
• Strong Computer & Phone Skills (MS Outlook, CRM, Microsoft Office suite)
• Professional appearance and work ethic
• Self-motivated, goal oriented, and ability to work within a fast-paced environment
• Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)

Benefits

• High volume, fast-paced work environment
• Paid training and development
• Employee Discounts
• Career growth opportunities
• Medical and dental coverage
• Paid vacation
• 401(k) with match