Premium Supervisor - Xfinity Center

Responsibilities

• Supervises and coordinated activities of stand workers in the VIP area.
• Oversees and/or participates in stand set-up and closing procedures (ex: counting inventory, prep, cleaning).
• Ensures that all work stations remain clean and sufficiently stocked.
• Orders replacement stock from runners as necessary.
• Efficiently and accurately completes any required paperwork.
• Ensures that all employees are adhering to alcohol policies.
• Manages staff to ensure food preparation meets guidelines set by Legends and the board of health.
• Must be knowledgeable of all positions, willing and able to fill any position in the location, if needed.
• At closing, works with other stand personnel to properly count ending inventory, clean equipment, and organize stock for the following event.
• Knowledgeable of POS system including voids, credit card issues, closing out procedures.
• Inputting daily event sheets and daily reports.
• Work closely with the customer service department to improve customer service in all assigned areas.
• Handle assigned area schedules, make changes, print and post them.

Qualifications

• Must have two (2) to four (4) years working in a fast paced, high-end club, restaurant or catering location.
• High School Diploma, some college preferred.
• Must be proactive, self-motivated, organized and the ability to prioritize as needed.
• Must be detail oriented.
• Must be able to work under pressure and adapt to change quickly.
• Must be punctual and dependable.
• Must be able to read and maintain information.
• Must be able to perform simple mathematical calculations.
• Must be able to speak, read, write and understand English.
• Must be able to move quickly and act on assigned duties within production and service time frames established.
• Maintain personal hygiene and a well-groomed appearance.
• Must be able to walk long distances and stand for extended periods of time.
• Must be able to stand, kneel, lift (up to 30 pounds), carry items, push carts, walk at a fast pace, and bend down.
• Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
• Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.