Premium Runner Toyota Arena
About the role
Premium Runner at Toyota Arena will perform event‑driven serving of food and beverages prepared for Toyota Arena suites and catering locations. Legends Global is the premier partner to the world’s greatest live events, venues, and brands, delivering a fully integrated solution of premium services through a white‑label approach. With a network of 450 venues worldwide hosting 20,000 events and entertaining 165 million guests each year, Legends Global combines expertise in feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world‑class live events. The company culture emphasizes respect, ambitious thinking, collaboration, bold action, inclusivity, and a winning team mindset.
Responsibilities
- Ensure all food orders are fulfilled fully and received from kitchen without discrepancy or shortages.
- Assist concession stands, suite attendants, and caterers as needed with maintaining cleanliness and delivery of food for all suite/catering locations.
- Responsible for the completion of opening and closing duties assigned by the concessions, suites, and catering manager or supervisor.
- Adhere to company and state guidelines when pouring drinks.
- Must be available to work nights, weekends, and holidays.
- Any other duties as assigned.
Requirements
- Must be willing to work as a suite attendant, caterer, bar back and/or bartender if necessary and/or scheduled.
- High school diploma or GED.
- Previous customer service experience.
- Basic math and cash handling experience.
- Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues.
- Excellent written and verbal communication skills.
- Ability to take tasks that are not clearly defined and appropriately define problem, propose and implement solutions.
- Daily lifting and carrying up to 20‑50 lbs. for up to 10 minutes at a time.
- Must be able to work evenings, weekends, and holidays.
- A valid food handler’s card is required; the company will cover the cost of training and compensate employees for the time spent completing the course (certification must be obtained within 30 days of hire).
- TIPS certification required.
- Tasks are performed with moderate supervision without assistance for 40% of the workday; includes pushing/pulling doors, lifting, stooping, bending, and lifting 20‑50 lbs.; walking for long distances for more than 50% of the workday; may require work inside or outside the building as needed by events.
- Employees may be scheduled to work until 12:00 am or later.
- Must be able to pass a background check.
- Employee should use precautions and follow safety guidelines.
Skills
- Provide two‑way communication and nurture an ownership environment with emphasis on positive motivation and teamwork.
- Ability to work with minimal supervision.
- Ability to interact with all levels of customers and staff, including management.
- Ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
- Communicate effectively both verbally and in writing with all staff and vendors.
- Detail‑oriented.
- Present a professional appearance and demeanor at all times during the workday.
- Excellent organizational and planning skills.
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Energetic, self‑disciplined with a strong sense of