Premium Insurance Phone Auditor

We are seeking a dedicated Insurance Phone Auditor to analyze and verify information provided by insured parties to accurately determine policy premium bases. This is an onsite role located in Millville, UT.

Responsibilities

• Efficiently manage assigned tasks, prioritize work, and ensure timely completion of audits.
• Conduct voluntary phone audits by analyzing electronically submitted information and requesting additional details from policyholders via phone or email.
• Create comprehensive audit reports, ensuring accuracy and adherence to quality standards, and submit reports for review.
• Consistently meet or exceed established quality and productivity benchmarks.
• Follow up with policyholders and resolve any discrepancies or concerns related to audits.

Requirements

• Ability to effectively convey complex information both verbally and in writing.
• Solid understanding of basic accounting principles and practices.
• Ability to work independently, self-motivated, and self-disciplined.
• Strong proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
• Ability to analyze data, identify trends, and solve complex problems.
• Strong organizational abilities to manage multiple tasks, prioritize effectively, and meet deadlines.
• Professional and positive demeanor when dealing with third-party business owners.
• Willingness to receive feedback constructively and make necessary adjustments to improve performance.
• High school diploma or GED required.

Pay

The salary range for most locations for this role is $12.00-$15.50 per hour base, with eligibility for commission in addition to base pay. Individual pay decisions are based on qualifications, experience level, skillset, geography, and balancing internal equity.

Benefits

• Eligible for all medical & dental benefits on Day 1.
• Eligible for 401k with employer match after 12 months of employment.
• Generous PTO plan with paid holidays & floating holidays.
• Development & growth opportunities.
• Teamwork-oriented work environment.

About ReSource Pro

Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking to increase their productivity and profitability. With a global team of more than 10,000 employees, ReSource Pro operates at the critical intersection of people, process, technology, and data to serve more than 1,800 clients across the carrier, broker, and MGA segments – consistently earning a +96% client retention rate for over a decade. It offers expert advisory services, proven business process management optimization, and transformative data and technology solutions. For the 15th time since 2009, it was recognized in 2024 by Inc. 5000 as one of the fastest growing companies in the US.