Premium Clubs Bartender | Part-Time | Mortgage Matchup Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

About The Venue

The Mortgage Matchup Center is in the heart of downtown Phoenix, home to the Phoenix Suns and Mercury professional basketball teams and a variety of special events and concerts year-round, making it the preeminent destination for sports and entertainment in the Southwest.

Responsibilities

• Demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
• Follow the bar pre-shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol.
• Responsible for learning or having knowledge of various beer, wine varieties & spirits available and being able to learn to suggestively upsell products to guests.
• Pour drinks responsibly in accordance with company standards for serving size.
• Check guest’s ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
• Communicate a cut-off to a guest as required.
• Listen and respond to any customer requests or concerns.
• De-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, contact management or security as required.
• Contact a management member if unable to resolve or make a decision beyond the scope of standard decision-making.
• Request additional product or restock product as required.
• Maintain a clean and sanitary work station at all times.
• Ensure bar equipment is clean & well maintained.
• Other duties as assigned, such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler.

Qualifications

• Six months or more experience bartending.
• Ability to prioritize tasks in a fast-paced environment.
• Ability to be self-directed while working in a team-oriented environment.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule, including nights, weekends, and long hours.
• Bartending school preferred.
• Must be able to stand and walk for extended periods.
• Ability to lift heavy objects frequently is required.

Pay

This role will pay an hourly rate of $17.00 and is tip eligible.

Benefits

• 401(k) Savings Plan and 401(k) matching.