Premium & Catering Supervisor - Nashville SC @ Geodis Park

Job Summary

Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

Essential Duties and Responsibilities

• Ensures all catering services exceed guest expectations
• Successfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitability
• Communicates client’s needs through timely and detailed written and verbal communications to ensure internal understanding/compliance and external guest’s expectation of services
• Initiates contact with clients to secure their food and beverage selections in advance of event date
• Holds team accountable to steps of service to deliver great guest service
• Ensures team members are consistently delivering heartfelt hospitality to every guest, every time
• Ensures show quality standards are maintained at all times
• Buils and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members
• Regularly obtains feedback from clients and guests to improve operations
• Employs good safety and sanitation practices
• Follows and enforces responsible alcohol service policies
• Executes required daily reporting in a timely manner
• Completes required department reports and complies information at month-end closing
• Ensures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook
• Ensures the continual process of revenue development
• Promotes the sale of profitable Levy services
• Prepares account forecasts and analysis of group sales in accordance with Levy Core Signature Guidelines
• Ensures the complete billing for client services and receipt of payments in accordance with Levy standards
• Uses all performance management tools to provide guidance and feedback to team members
• Promotes a cooperative work climate, maximizing productivity and morale
• Counsels and trains team members according to Levy guidelines
• Displays a positive attitude towards team members
• Other duties, as assigned

About the Role

The position is located in Nashville, SC at Geodis Park.

Qualifications

• Experience in catering or related field
• Strong communication and interpersonal skills
• Ability to build and maintain strong relationships
• Proficiency in Microsoft Office Suite
• Knowledge of food service operations and safety standards
• Ability to manage multiple tasks and meet deadlines

Skills

• Customer service
• Team leadership
• Problem-solving
• Communication
• Time management

Benefits

• Instapay (early access to your wages)
• High interest savings through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Pay

$20.00 per hour

Schedule

Shifts vary based on the event schedule.

Company Information

Levy is a leading provider of food, beverage, and retail services across 200+ entertainment, sports, and restaurant venues nationwide. Compass Group is an equal opportunity employer.