Premium Audit Representative

About the role

The Premium Audit Representative plays a crucial role in helping Markel Commercial policyholders complete and return their assigned audits by their deadlines. This position requires strong communication skills, the ability to work independently, and proficiency with Microsoft Office.

Responsibilities

• Conduct outbound calls and email correspondence with policyholders regarding audit completion and general inquiries
• Accurately document all contacts and activities within internal systems
• Aid Customer Service Representatives with general questions related to audit documentation requirements
• Award audit deadline extensions in accordance with department guidelines
• Perform basic policy audits after successful completion of required training and assigned duties

Qualifications

• At least one year of experience in an auditing, review, or checks-and-balances function
• A high school diploma required, a bachelor's degree preferred
• Experience working in the insurance industry preferred
• Ability to work independently and effectively organize and prioritize workload
• Proven ability to succeed in a high-volume, fast-paced environment
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Strong communication skills; speaks clearly, concisely, and enjoys business writing

Benefits

This is a fast-paced, highly rewarding entry-level position with competitive benefits including health, dental, and vision insurance, a 401(k) with employer match contributions, an Employee Stock Purchase Plan, paid time off, corporate holidays, and parental leave.