Premium Auditor

About the Role

We are seeking a full-time Premium Auditor to perform quality premium auditing of commercial policyholder operations and financial records, including company payroll, bank statements, profit and loss statements, tax returns, general ledger, cash disbursements, and expense ledgers. This role determines final exposures and premium adjustments on auditable commercial lines policies.

• Performs primarily virtual/hybrid reviews of policyholder’s payroll, accounting, and financial records to determine final exposures on auditable commercial lines policies.
• Reviews policyholder’s business operations to determine correct classification(s) and identifying factors affecting insurability.
• Ensures that audited exposures (payroll, sales, fixed assets, etc.) are accurately calculated within strict insurance guidelines.
• Communicates audit findings through detailed formal reports supported by audit workpapers.
• Reviews appropriate audit documentation and/or company policy systems to determine auditable exposures and coverages provided by the policy and plan audit strategy.
• Investigates policyholder operations to obtain actual exposures, verify classifications as they apply to the policy, and ensure conformity to various state laws and insurance regulations for the appropriate audit period.
• Prepares detailed work papers and written correspondence in support of audit findings.
• Provides external customers (e.g., agents and insureds) and internal customers (e.g., underwriting, policy processing, claims, and accounting) with information to assist in their understanding of audit-related matters, including audit exposures, procedures, and worksheets.
• Discusses issues and problems with the insured to ensure understanding of the change in premium exposures and to maintain good customer relations.
• Remains informed of changes and current information relative to premium auditing through discussion and correspondence with experts and industry-related literature.
• Maintains Premium Audit processes, policies, and procedures.
• Facilitates, interprets, and applies auditing rules and regulations per Company and Bureau guidelines.
• Compiles and distributes any audit process changes, class code changes, etc. from regulatory partners (NCCI), (PAAS/ISO), State OIR Bureaus.

Requirements

• Bachelor’s degree in Insurance, Accounting, Finance, Management, Business Administration, a related field, or equivalent experience.
• Knowledge of Premium Audit and Underwriting principles, NCCI Basic Manual Rules, and the application of Labor Codes.
• 4-5 years of experience in Workers’ Compensation/General Liability insurance operations or any equivalent combination of education and training.

Benefits

• Health Insurance with zero dollar paycheck cost for employee’s coverage and a low cost for family plan.
• Dental and Vision Insurance.
• Short Term Disability and Term Life Insurance at no cost to the employee.
• Long Term Disability and Voluntary Term Life Insurance.
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance.
• 401(k) Retirement Plan with 100% match on the first 4% the employee contributes; immediate vesting in the employer match.
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement.
• Health Savings Account funded by FrankCrum.
• Paid time off and holiday pay.
• Education Benefit Program at the IRS Maximum allowance.
• PTO cash out.
• Tickets at Work.
• Alero Financial and its robust credit union benefits program.
• Employee and client referral bonus programs.
• Disaster Relief Fund for employees.

About the Company

FrankCrum is a family-owned business-to-business entity since 1981, comprising several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency — all based in Clearwater, Florida. This "family of employer solutions" employs approximately 500 people who serve over 4,000 clients throughout the United States.

FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by the Brand Pillars (Integrity, Affinity, and Prosperity), employees are recognized at quarterly events for exceptional customer service and milestones in tenure.

The FrankCrum headquarters spans 14 acres and includes a subsidized café for employees, offering made-to-order breakfast, hot lunch options, and even dinners that can be ordered to-go at very affordable prices. The café also hosts monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties.

The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row. FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, and Clearwater Free Clinic.