Premium Area Game Day Staff
North Carolina Courage · Raleigh, NC · 1 mo ago
On-siteOTHRPart-time
Part-time, seasonal position reporting to the Game Day Staff Manager, Game Day Operations Manager, and Game Day Operations Coordinator.
About the role
The North Carolina Courage, a National Women’s Soccer League team, is seeking part-time, seasonal Suite Attendants, Bartenders, and Field Seat Servers. This role focuses on creating a successful fan experience in premium spaces by efficiently executing setup, breakdown, and in-game operations, while providing outstanding customer service to patrons.
Responsibilities
- Suite Attendant
- Execute full setup, breakdown, and cleanup of the suite.
- Clean up remaining food, trash, catering supplies, and décor at the end of the night.
- Assist catering partners upon arrival and direct them to their designated areas.
- Monitor and maintain food and beverage levels; restock as needed.
- Clear empty plates, cups, and other trash to maintain a clean suite appearance.
- Communicate with managers to request custodial services for spills and trash removal.
- Provide customer service to patrons in premium spaces.
- Perform additional duties as assigned by managers and supervisors.
- Bartender
- Properly check customers’ identification to confirm legal drinking age.
- Be attentive, interact with customers, and make recommendations.
- Maintain bar inventory and supplies; communicate restocking needs to managers.
- Learn or have knowledge of various beers, wine varieties, and spirits available.
- Assist with setup, cleaning of bar equipment, and organization of the cooler.
- Field Seat Servers
- Provide efficient and timely customer service.
- Work as a team with other servers to deliver excellent service to guests.
- Dispose of empty cups, plates, or other trash from guests.
- Confirm accuracy of orders and seat numbers.
- Properly check customers’ identification for alcohol orders to confirm legal drinking age.
Requirements
- Must be able to work nights, weekends, and holidays based on the event schedule.
- Must be available to work at least 80% of home games for the NC Courage throughout the 2026 season.
- Must be able to work outdoors in varying weather conditions.
- Must be 21 or older to work as a bartender.
- Strong customer service skills.
- Ability to follow written and verbal instructions and communicate effectively.
- Commitment to providing excellent customer service and enhancing fans' game day experience.
Physical Demands
The physical demands described are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.