Premier Brokerage Associate
About the role
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As a Premier Brokerage Associate at Empower, you will provide exceptional service and support to new and existing clients through inbound telephone interactions. You will assist clients across retail investment products and brokerage account types, resolve account-related inquiries, and leverage your knowledge of Empower's systems and platforms to deliver accurate, efficient, and personalized service.
Responsibilities
- Provide exceptional service and support to Empower’s retail customers while effectively explaining concepts in an easy-to-understand manner
- Assist clients with trading of Equity, ETF, Mutual Fund, Options and Fixed Income securities in an inbound call center setting
- Manage a wide array of service requests including account opening, asset movement, facilitating trades, and maintenance needs on