Premier Banker- Astoria

We need to output HTML fragment with sections only if content present. Must include h3 for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use ul/li for lists, p for prose. Do not repeat job title. Remove boilerplate, navigation, legal, EEO, etc. Preserve all substantive info. Must not invent or summarize away detail. Must not include sections with filler like "commensurate with experience". Pay details: posting includes "Hours 40 Pay Details $27.75 - $41.50 USD". So we have Pay and Schedule sections. Hours 40 => schedule: 40 hours per week. So we can include Schedule section with that. Pay section with range. Benefits: there is mention of "Our Total Rewards Package" describing benefits. So we can include Benefits section summarizing that. Must not invent details; we can include the description as given. Also there is "Growth opportunities and skill development are defining features..." but that's part of compensation description; maybe part of About the role? Could be in About the role. We need sections: About the role (maybe from Job Description paragraph). Responsibilities (list of duties). Requirements (maybe Education & Experience). Qualifications (maybe licenses etc). Skills (maybe consultative sales, relationship building). Benefits (Total Rewards). Pay (range). Schedule (Hours 40). Ensure we don't create empty sections. We must preserve all substantive info; not omit details. But we can consolidate similar info. We need to extract substantive content: - Work Location: Astoria, New York, United States of America (maybe include in About the role? Could be a p). Not a heading. - Hours 40 - Pay Details $27.75 - $41.50 USD - TD commitment to fair compensation etc. - Growth opportunities and skill development. - Line Of Business Personal & Commercial Banking - Job Description paragraph about Premier Banker. - Depth & Scope bullet-like sentences (multiple responsibilities). We'll turn into ul. - Education & Experience: HS Diploma or GED required; Bachelor's preferred; 2+ years financial/banking experience; SIE strongly preferred; Life & Health license preferred; Understanding/experience with retail and small business banking; experience interacting with Mass Affluent and high net worth clients; Must maintain active NMLS registration upon hire; Consultative sales experience required. - Customer Accountabilities (list of duties) - could be responsibilities. - Shareholder Accountabilities (list) - responsibilities. - Employee/Team Accountabilities (list) - responsibilities/skills. - Occ (maybe "Occ" stands for Occasional? Actually it's a heading "Occ" maybe stands for "Occupational"? It seems like a weird heading before physical requirements. Probably ignore as boilerplate. - Physical Requirements details (list). Could be included under Requirements? Might be considered requirements. But it's detailed physical demands; we could include as a subsection under Requirements? But we only have set headings; we could put under Requirements as a list. - Who We Are (company description) - could be About the role? Might be separate but we can include in About the role. - Our Total Rewards Package description - Benefits. - Additional Information (maybe cut as boilerplate). We must not include navigation/legal/EEO etc. The text includes "The above statements are intended to describe the general nature..." that's boilerplate; we can drop. We must not repeat job title as heading. We must not put Job ID/requisition numbers as headings (none present). We must output only HTML fragment. Let's craft:

About the role

Work Location: Astoria, New York, United States of America. Hours: 40 per week. Line of Business: Personal & Commercial Banking. The Premier Banker is an experienced banker serving as the primary contact for a complex client portfolio of mass affluent clients. Through proactive outreach, this role manages mass affluent clients' complete banking relationship and connects clients to specialists to ensure all financial needs are met. The objective is to grow, deepen, and retain client relationships by delivering TD’s model of convenience, sales, and advice, and differentiating with a personalized, connected experience. Premier Bankers play a critical role in delivering TD's mass affluent premier value, building lasting relationships and providing legendary service to a valued set of clients.

Responsibilities

• Demonstrates proficiency and in-depth knowledge in banking and credit products, offerings, and processes to fluently explain banking solutions to clients and act as an experienced liaison with internal partners in small business, wealth, commercial and lending.
• Acquires, retains and deepens relationships with new mass affluent clients by converting referrals, leads, and outbound prospecting.
• Proactively engages in client outreach (via phone, email, appointments, and other means) and regularly meets with clients to conduct needs-based conversations, review and analyze financial information, suggest appropriate solutions and/or service options, and coordinate introductions/interactions with appropriate partners.
• Delivers excellent client service, reviews moderately complex client concerns, and escalates banking related issues/risks when appropriate.
• Adheres to all relevant Retail/Wealth policies, procedures, FINRA and regulatory banking requirements.
• Engages in conversations with clients about loan products; facilitates the application intake. Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry).
• Establishes and maintains strong working relationships with partners via ongoing meetings and collaboration to identify areas for relationship deepening in Wealth, Commercial, Small Business, Lending, etc.
• Partners regularly with the Wealth Financial Advisor including warm referrals and joint pipeline review meetings to prepare for future client interactions.
• Provides ongoing coaching and feedback to bank staff on effective methods to articulate the program's value and make Premier referrals for mass affluent clients.
• Responsible for understanding and adhering to regulations, TD Bank & TD Wealth Policies and Procedures.
• Responsible for implementing TD’s client Identification Program (CIP) by collecting and verifying required customer identification information and performing other client Due Diligence and Enhanced Due Diligence Requirements as outlined in the Business Unit AML procedures.
• Delivers the TD Premier program to eligible clients.
• Knowledgeable in products and services to act as an educator and advisor to clients.
• Requires established client service skills to perform a broad range of both routine and multi-step customer transactions.
• Establishes and nurtures client relationships through proactive outreach, ongoing engagement, consistent display of product knowledge, actively listening to client needs and offering advice based solutions or partner referrals.
• Utilizes client relationship tools to engage in needs-based conversations to identify solutions and provide proactive advice.
• Understands client's banking preferences with banking and educates clients & non‑clients on current promotions and campaigns as well as tools and resources to make banking easier for the client.
• Understands and supports the Bank's Customer Service Strategy.
• Delivers client end‑to‑end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating for them with proactive insights & recommendations.
• Considers the impact of decisions on the well‑being of TD, its clients, and stakeholders.
• Provides the highest level of client service when dealing with internal partners or vendors.
• Works as a single point of contact to clients by exploring various products or services and connecting the client with partners as needed.
• Contributes to business objectives for Operational Excellence by championing and reviewing team against compliance with regulations; fully understanding accountability in driving an operationally sound location.
• Ensures documentation that is prepared / completed is accurate and properly reflects client/ business intentions and is consistent with relevant rules / regulations.
• Applies Compliance policies and regulations to all transactions to ensure integrity of proper compliance with all documentation that operational requirements are followed and that the appropriate documentation is recorded.
• Engages in conversations with clients regarding loan applications, prepares documents, and conducts loan closings.
• Meets individual / Store performance metrics.
• Contributes to a positive work environment by aligning to TD Model, Brand, and Culture by participating fully as a member of the team.
• Is an active participant in personal performance and development activities.
• Acts as a brand champion both internally and externally.
• Collaborates with team members in contributing to the success of the team and organization.
• Partners as a team player.
• Strong relationship building and selling skills.
• Detail oriented, well organized, self‑starter with high energy level.
• Actively seeks opportunities to improve delivery of work with high attention to quality standards.
• Actively takes ownership of own career and aspirations; seeks out diverse feedback to continuously develop and enhance skills.
• Positively embraces change.
• Adheres and participates in TD's Shared Commitments.
• Models quality service at every client interaction.
• Is engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience.
• May train and act as a mentor to newer colleagues.
• Leverages the expertise and capabilities of other businesses / partners to better achieve mutual goals in collaboration.
• The role is expected to lead continuous coaching in assigned bank locations on all topics supporting the growth of the Mass Affluent segment portfolio / book of business.

Requirements

• HS Diploma or GED (required).
• Bachelor's / University degree or equivalent experience preferred.
• 2+ years financial / banking experience.
• Successful completion of the Securities Industry Essentials Exam (SIE) strongly preferred.
• Life & Health license preferred.
• Understanding and experience with retail and small business banking; experience interacting with Mass Affluent and high net worth clients.
• Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry) upon hire.
• Consultative sales experience required.
• Physical requirements: Domestic travel – Occasional; International travel – Never; Performing sedentary work – Continuous; Performing multiple tasks – Continuous; Operating standard office equipment – Continuous; Responding quickly to sounds – Occasional; Sitting – Continuous; Standing – Occasional; Walking – Occasional; Moving safely in confined spaces – Occasional; Lifting/Carrying (under 25 lbs.) – Occasional; Lifting/Carrying (over 25 lbs.) – Occasional; Squatting – Occasional; Bending – Occasional; Kneeling – Occasional; Crawling – Occasional; Climbing – Occasional; Reaching overhead – Occasional; Reaching forward – Occasional; Pushing – Occasional; Pulling – Occasional; Twisting – Occasional; Concentrating for long periods of time – Continuous; Applying common sense to deal with problems involving standardized situations – Continuous; Reading, writing and comprehending instructions – Continuous; Adding, subtracting, multiplying and dividing – Continuous.

We could also have Qualifications section separate from Requirements, but we have overlapping. The instruction: use headings for sections like Qualifications, Skills, etc. We have Requirements covering education/experience/licenses. We could split: Qualifications for licenses/certs, Skills for consultative sales, relationship building, etc. But we already included many skills in Responsibilities. Might be okay to have only Requirements and Responsibilities and Benefits, Pay, Schedule. However we need to consider if we should include Qualifications and Skills sections if there is specific content. There is "Consultative sales experience required" (