Prediction Markets Operations Intern (Fall 2026)

About the role

This is a detail-oriented, hands-on internship for someone interested in marketplaces, operations, current events, financial technology, or regulated products. You will perform time-sensitive operational work and learn firsthand how prediction markets move from an idea to a live and, ultimately, settled contract.

Responsibilities

• Contract Research and Market Listings
• Research potential prediction-market contract ideas.
• Help turn ideas into precise, objective binary questions.
• Identify reliable and authoritative public resolution sources.
• Flag ambiguity, potentially prohibited subject matter, or questions requiring Compliance or Legal review.
• Create and configure event contracts in the Contract Management System, or assist with structured CSV uploads, under established procedures.
• Support research and documentation related to product requirements and filings.
• Quality Assurance and Launch Operations
• Perform pre-launch and post-upload quality assurance.
• Verify contract names, outcomes, ordering, start times, expiration times, resolution criteria, and designated sources.
• Compare contracts with relevant external prediction markets when appropriate, and identify unintended differences in outcomes, timing, or mechanics.
• Confirm that event and social images are present and appropriate.
• Coverage of launch information with internal stakeholders and liquidity partners.
• Identify discrepancies and escalate issues before launch.
• Customer and Live-Market Support
• Review, triage, and investigate prediction-market support tickets.
• Gather relevant facts, document findings, and route issues appropriately.
• Monitor live markets for incorrect content, timing discrepancies, operational issues, or unexpected behavior.
• Follow established incident-escalation procedures when urgent technical or operational issues arise.
• Maintain accurate trackers, checklists, SOPs, and internal documentation.
• Identify opportunities to improve repetitive workflows and reduce manual work.
• Market Monitoring and Resolution
• Maintain accurate trackers, checklists, SOPs, and internal documentation.
• Identify opportunities to improve repetitive workflows and reduce manual work.
• Monitor contracts approaching expiration or awaiting resolution.
• Research outcomes using the contract’s designated resolution source.
• Prepare a proposed outcome, source links, and a concise rationale for internal review.
• Double-check resolution information against authoritative sources.
• Escalate unclear, conflicting, delayed, or incomplete source information rather than guessing.
• Execute approved market settlements in the Contract Management System after required training, review, and approval.
• Document completed resolutions according to team procedures.
• Scheduled Monitoring Coverage
• Participate in a scheduled rotation for brief evening or weekend monitoring.
• This is lightweight, scheduled coverage—not continuous or unrestricted on-call work.
• Interns will primarily identify and escalate issues to the appropriate full-time team.

Qualifications

• Currently pursuing a Bachelor’s, Associate’s, or Master’s degree or recent graduate.
• Exceptional attention to detail.
• Strong written communication.
• Ability to research information and distinguish authoritative sources from unreliable ones.
• Sound judgment and a willingness to escalate uncertainty.
• Comfort with detailed, repeatable, process-driven tasks.
• Able to manage time-sensitive work without sacrificing accuracy.
• Dependable and follow-through.
• Basic proficiency with spreadsheets and web-based business tools.
• Able to work in-office.
• Availability for the scheduled, lightweight evening or weekend monitoring rotation.