Pre-Staging Technician

Key Responsibilities

• Review customer documentation, including branch/store details and network configurations.
• Pre-stage recycler systems with customer-specific settings.
• Configure software, firmware, user profiles, and security parameters.
• Apply asset tagging, labeling, and documentation.
• Perform functional and connectivity testing.
• Ensure compliance with security protocols and data protection requirements.
• Document configurations and staging completion.
• Troubleshoot and escalate issues prior to deployment.
• Collaborate with installation teams and stakeholders.

Qualifications

• A high school diploma or equivalent; technical certification preferred.
• Experience with banking or retail technology preferred.
• Basic networking knowledge is a plus.
• Strong attention to detail and organizational skills.

Physical Requirements

• Ability to lift and move equipment.
• Ability to stand and perform repetitive tasks.

Compliance & Security Expectations

• Adhere to banking and retail security standards.
• Maintain confidentiality and accurate records.

Success in this role looks like

• Accurate and timely preparation of systems.
• Minimal configuration errors.
• Smoother deployments and strong team collaboration.