Pre Sales Engineer

About the role

Eaton’s North American Sales team is seeking a Pre-Sales Engineer within 50 miles of the Woodridge, IL or Arden, NC facility. The Pre-Sales Engineer will provide presales application and technical support for the entire CPDI portfolio, including D-IT (single phase UPS, PDU, racks, connectivity) and CPS products (3-Phase UPS), serving channel sales, partners, and end users.

Responsibilities

• Provide general pre-sale application and technical support, product guidance, and solutions for all CPDI products to customers, end users, field sales, distributors, and resellers per channel structure.
• Deliver exceptional service as the main point of customer contact through a positive attitude, high availability, accuracy, and responsiveness.
• Partner with channel sales to support and influence designated sales goals.
• Analyze customer power systems and load requirements, interpret customer specifications, drawings, and schematics to select appropriate units and build/validate Bill of Material.
• Cross reference competitive product.
• Escalate appropriately to Regional Pre-Sales Engineers and Application Engineers.
• Provide quotations per customer requirements according to channel pricing procedures.
• Administer pricing programs such as deal registrations and special discounts.
• Profile sales opportunities and communicate leads to field sales organization, Regional Pre-Sales Engineers, and Application Engineers.
• Provide a single point of customer contact, owning the project from inception to implementation.
• Develop and maintain customer relationships through excellent customer service skills.
• Manage daily phone, email, and chat volume to support internal and external customers.
• Communicate regularly with the channel sales organization to share and influence business intelligence.

Qualifications

• Bachelor’s degree in electrical engineering.
• Understand basic electrical/power theory.
• Understand and apply electrical standards (UL, NEMA, IEC, etc.).

Basic Qualifications

• Bachelor's Degree from an accredited educational institution.
• Minimum 1 year of professional experience in sales, customer support, marketing, or engineering.

Pay

The compensation range for this full-time position includes base pay and sales incentive. This position has a total compensation range of $84,750 - $124,300. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.