Pre-Registration Representative Part-time

Job Summary and Qualifications

The Pre-Registration Call Center Representative Part-time is responsible for timely and accurate processes associated with:

• Phone Pre-Registration
• Collection of Patient Financial Responsibility

This role involves:

• Reviewing patient insurance and benefits to explain, quote, and collect estimated patient cost share
• Contacting patients via phone to confirm or obtain missing demographic information
• Completing Medicare Secondary Payor Questionnaire as applicable
• Utilizing appropriate escalation processes to the facilities
• Utilizing provided guides to efficiently and appropriately quote policies, answer inquiries, and direct patients
• Ensuring appropriate documentation is entered in standard format on the patient record
• Maintaining adherence to the “Code of Conduct” philosophy and “Mission and Value Statement”
• Adhering to all department policies, processes, and procedures

Qualifications

• A high school diploma or GED
• One year of related experience preferred

Benefits

Parallon offers a comprehensive benefits package that includes:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing

Note

Eligibility for benefits may vary by location. Parallon provides full-service revenue cycle management, including scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing. We also provide targeted solutions like Medicaid Eligibility for external clients.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

If you find this opportunity compelling, we encourage you to apply for our Pre-Registration Representative Part-time opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.