Pre Registration Representative

Primary Responsibilities

• Verifies patient information is accurate for each hospital encounter
• Solves verification of eligibility and benefit information issues
• Utilizes work queues and other control reports to process all assigned encounters
• Maintains patient confidentiality and demonstrates complete discretion when discussing patient information
• Maintains current knowledge of computer registration, updating patient data as needed
• Maintains productivity standards, quality review expectations, unit specific goals and reporting requirements as assigned

Required Qualifications

• A High School Diploma / GED
• 2+ years of experience in an admitting, registration, or hospital business office-oriented role
• 2+ years of experience working in healthcare, with insurance and third-party payers
• Intermediate level of proficiency in Microsoft Office (Word, Excel, Outlook, Power Point)
• Must be 18 years of age or older

Preferred Qualifications

• Knowledge of medical terminology, ICD-10 and CPT coding
• EPIC proficiencies for this position must be passed within 90 days of start date

Telecommuting Requirements

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Must be able to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Pay and Benefits

• The hourly pay for this role will range from $18 - $32 per hour based on full-time employment
• We offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)
• No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives

Soft Skills

• Computer and typing skills

Company Information

The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.

About the Role

This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 11:30am - 8:00pm PST, Monday - Friday. It may be necessary, given the business need, to work occasional overtime.

Benefits

We offer 90 days of virtual, classroom and on the job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Skills

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Qualifications

Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 11:30am - 8:00pm PST, Monday - Friday. It may be necessary, given the business need, to work occasional overtime.

Pay and Schedule

The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Benefits

In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Equal Opportunity Employer

We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.