Pre-Registrar

Nashville General Hospital is hiring a Pre-Registrar for Full-time day! A Pre-Registrar is the first line of quality service to our patients and guests. This position greets customers and provides the highest level of customer service possible. This position is responsible for registering patients, scheduling, benefit verification, scanning, faxing authorizations and referrals. All hours subject to change upon departmental needs with previous notification* As a Pre-Registrar, you will: Provide timely and accurate registrations and schedulingComplete benefit verificationProvide patient education (regarding benefits)Scan, fax and address appropriate authorizations and referrals for servicesReview orders for completenessCommunicate appointments to patients, physicians and others as requiredAct as a liaison to facilitate communications between physicians, patients/families, PAT, OR, patient access, patient accounts, payors and outside customers Required Skills & Qualifications: High school Diploma or equivalentMinimum of 2 yrs. work experience working in a patient access fast-paced healthcare environment. Insurance Verification ExperienceHealthcare Scheduling ExperienceBilingual English/Spanish PreferredExperience working with managed care health plansExcellent patient registration skillsExcellent customer service and telephone etiquette requiredSolid knowledge of medical terminologyOutstanding customer service abilitiesMust be able to multi-taskExcellent organizational skillsProficient computer skills; internet, typing, data entry About Nashville General Hospital Nashville General Hospital (NGH) is Nashville’s original community-based hospital. Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved, while also providing care to all segments of the community Our benefits include: Benefits begin on the first day of the month after one full calendar month of employment Programs to reduce share of deductible and total out-of-pocket expenses Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses Short and Long-Term Disability - up to 60% of eligible weekly pay Life Insurance - Metro provides you with basic life and AD&D coverage equal to $50,000 ($32,500 if you are age 65 or older), at no cost to you. Retirement Plan - eligible up to IRS max limits and includes company contribution Shift and Weekend Differential Pay Offered on Nights and Weekends Tuition Reimbursement for employee and dependents 12 paid holidays - any holiday worked is another holiday banked Flexible Spending Accounts Free Parking for all employees Nashville General Hospital is an Equal Opportunity Employer/Disability/Veteran