Pre-Litigation Case Investigator

About the Role

Witherite Law Group and associated companies seek professionals to join a high-performing team committed to our mission and values: People First, Unmatched Expertise, and Integrity Always. The primary responsibility of the Case Investigator is to uncover negligence by drivers, companies, and other factors through social media and background research in personal injury claims.

Responsibilities

• Quickly and accurately identify all parties involved in personal injury cases and their contact information.
• Conduct investigative research on company/business websites, federal/state/local government sites, and safety regulatory websites.
• Perform research on social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.).
• Analyze and distill large amounts of information from various sources for investigations.
• Provide detailed reports on background data and social media findings.
• Identify and notify potential insurance carriers of claims on behalf of clients.
• Generate and mail letters of representation/correspondence to involved parties.
• Communicate investigative findings with management and attorneys.
• Maintain strict confidentiality regarding subjects under investigation.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED (Bachelor’s degree in criminal justice or related field preferred).
• Minimum 2 years of relevant experience preferred.
• Excellent organizational, research, and critical thinking skills.
• Strong attention to detail and discretion with confidential information.
• Proficiency in Microsoft Office (Word, Outlook, Excel) and FileVine (preferred).
• Excellent verbal and written communication skills.

Physical Requirements

• Office environment with normal business hours.
• Stationary position up to 50% of the time.
• Occasional movement within the office (e.g., accessing files, meeting rooms, machinery).
• Occasional stair use for access to other floors, cafeteria, and parking.
• Constant operation of a computer and office machinery (e.g., printer/copier).
• Occasional lifting/moving of supplies up to 10 pounds.
• Ability to communicate clearly and exchange accurate information.
• Ability to observe details at close range.

Benefits

• Medical, dental, vision insurance.
• Company-paid Life, AD&D, and STD insurance (no waiting period).
• Option to purchase additional Life and AD&D insurance.
• Voluntary LTD, Critical Illness, Accident, and Hospital Indemnity coverage.
• 401(k) with company contributions.
• Paid Time Off.
• Tuition Reimbursement.

Note: Job description subject to change. Reasonable accommodations may be requested to perform essential functions.