Pre-Authorization Specialist- Physical Therapy (Full-Time)

Looking for a career where you love what you do and who you do it with? You’re in the right place. Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you’ve got what it takes to join our TIC team? Keep reading… A day in the life… Wondering what a day in the life of a Pre-Authorization Specialist at The Iowa Clinic might look like? What You'll Do: Arrive at work in the morning and enjoy standard clinic hours with no night shifts (8:00-4:30 with a 30-minute lunch). Obtain benefits and insurance prior-authorizations for physical therapy services as needed. Verify insurance benefits and coverage to ensure accurate patient scheduling and authorization requirements are met. Gather required clinical and insurance documentation, submit authorization requests, and follow up to ensure timely approvals. Coordinate with patients, providers, and insurance companies regarding authorization status and scheduling needs. During downtime, provide front desk support, including:Patient check-in and registrationGreeting and assisting patientsAnswering phones and directing callsScheduling appointmentsGeneral administrative support to help maintain efficient clinic operationsStrive to create The Iowa Clinic Experience with every patient and team interaction. This job might be for you if you have… Qualifications High School diploma or equivalent required. Highly organizedExcellent communication skillsMedical terminology necessary Medical billing/coding experience or pre-authorization experience preferred. Highly motivated to work in a healthcare setting. Bonus points if… You love exceeding people’s expectationsYou enjoy having fun where you workFinding meaningful connections is what you live for Know someone else who might be a great fit for this role? Share it with them! What’s In It For You One of the best 401(k) programs in central Iowa, including employer match and profit sharingEmployee incentives to share in the Clinic’s successGenerous PTO accruals and paid holidaysHealth, dental and vision insuranceQuarterly volunteer opportunities through a variety of local nonprofitsTraining and development programsOpportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and onMonthly departmental celebrations, jeans days and clinic-wide competitionsEmployee rewards and recognition programHealth and wellness program with up to $350/year in incentivesEmployee feedback surveysAll employee meetings, team huddles and transparent communication