Pre-Assessment Administrator

About the role

The Princess Grace Hospital is seeking an Administrator to join their Pre-Assessment ward. The role is permanent, 37.5 hours per week, Monday to Friday, 0900-1700.

Responsibilities

• Provide comprehensive administrative and reception support for the Department, including appointment booking, managing referrals and responding to patient and stakeholder queries.
• Monitor clinician diaries and waiting lists to maximize appointment utilisation and ensure efficient scheduling within the department.
• Maintain accurate patient records and departmental documentation, including scanning records, filing correspondence and managing sensitive information in line with GDPR.
• Liaise with consultants, insurers and third-party providers regarding referrals, guarantees of payment, invoices, quotations and patient account queries.
• Support the wider team with any other admin duties as required.

Requirements

• Previous administrative experience within a hospital setting is essential.
• Excellent organisational skills with the ability to manage multiple priorities in a fast-paced setting.
• Strong communication and customer service skills, both written and verbal.
• Experience using Microsoft Office systems and confidence working with databases or patient management systems.

Qualifications

No specific qualifications are listed, but previous administrative experience within a hospital setting is essential.

Skills

• Administrative experience within a hospital setting.
• Organisational skills with the ability to manage multiple priorities in a fast-paced setting.
• Strong communication and customer service skills, both written and verbal.
• Experience using Microsoft Office systems and confidence working with databases or patient management systems.

Benefits

Benefits include:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
• Private Healthcare Insurance for treatment at our leading hospitals.
• Private pension contribution which increases with length of service.
• Season Ticket Loan and Cycle to Work scheme.
• Group Life Assurance from day one.
• Critical illness cover.
• Enhanced Maternity and Paternity pay.
• Corporate staff discount for all facilities including Maternity packages at The Portland.
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
• Discounts with over 800 major retailers.

Pay

Salary: £30,484 per annum + excellent benefits.

Schedule

Permanent, 37.5 hours per week, Monday to Friday, 0900-1700.

Reasonable Adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.