Pre-Admitting Supervisor

Job Summary

Job type: Full Time
Shift: Days
General Duties: To assure that all patients are registered in a timely, accurate and professional manner, and that all necessary identification, demographic and insurance is obtained and documented.

Responsibilities

• DEPARTMENT SPECIFIC DUTIES:
  • Establish procedures to ensure all new patients are pre-registered three days in advance.
  • Establish procedures for interviewing returning patients and verifying identification, demographic and insurance information.
  • Responsible for the completion of all registration charts and financial folders.
  • Respond to patient accounting requests for demographic and insurance updates.
  • Communicate appropriately with all departments relative to daily activities.
  • Responsible for supervision of department staff in regard to recruiting, performance management, disciplinary action and in-service/orientation.
  • Interact with patients and their families in a professional manner, particularly during stress situations.
  • Provide excellent customer service.

Qualifications

• Complies with regulatory requirements (i.e. TJC) appropriate for position.
• Knowledge of benefit provisions and authorization processes for federal and state intermediaries, and contracted commercial payers.
• Proficiency in MS Word, SMS Invision, HDX eligibility verification and Host hospital registration system.
• Strong interpersonal skills.
• Minimum three years supervisory experience, preferably in a hospital setting.
• Excellent oral and writing skills.

Department Specific Duties

• Establish procedures to ensure all new patients are pre-registered three days in advance.
• Establish procedures for interviewing returning patients and verifying identification, demographic and insurance information.
• Responsible for the completion of all registration charts and financial folders.
• Respond to patient accounting requests for demographic and insurance updates.
• Communicate appropriately with all departments relative to daily activities.
• Responsible for supervision of department staff in regard to recruiting, performance management, disciplinary action and in-service/orientation.
• Interact with patients and their families in a professional manner, particularly during stress situations.
• Provide excellent customer service.

About the Role

The Available Plans And Programs Include Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Benefits

Note: Eligibility for benefits may vary by location and is determined by employment status

Pay

$36.00 - $43.89

Schedule

Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience

Organization Description

Desert Care Network serves the healthcare needs of the Coachella Valley and Morongo Basin regions in Southern California with three hospitals Desert Regional Medical Center in Palm Springs, JFK Memorial Hospital in Indio and Hi-Desert Medical Center in Joshua Tree. The hospital network provides advanced care with services such as comprehensive stroke care, a cancer center, a Level 1 Trauma Center and the only Level 3 Neonatal Intensive Care Unit (NICU) in the Coachella Valley. Desert Care Network is committed to healthcare equality.

Employment Practices

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: http://www.uscis.gov/e-verify