Pre-Access Coordinator

Responsibilities

• Verify and update patient demographic and insurance information
• Complete insurance eligibility and benefit verification prior to scheduled appointments
• Absorb and process referrals and authorizations as needed
• Provide patients with information regarding financial responsibilities and payment options
• Schedule and coordinate patient appointments
• Maintain accurate patient accounts and medical records
• Respond to patient inquiries by phone and assist with front office operations
• Follow established registration and pre-access procedures to ensure accuracy and compliance
• Support daily administrative functions, including check-in, check-out, and account maintenance

Qualifications

• A high school diploma or equivalent is required
• Previous experience in patient registration, healthcare administration, insurance verification, medical billing, or a related healthcare support role is preferred
• Knowledge of healthcare insurance plans, third-party payers, and revenue cycle processes is a plus
• Strong attention to detail and organizational skills are essential
• Excellent customer service and communication abilities are required
• Proficiency with computer systems and data entry is necessary
• The ability to manage multiple priorities in a fast-paced environment is important

Why Consider This Opportunity?

• Work in a collaborative and supportive team environment
• Opportunity to utilize both administrative and customer service skills
• Make a meaningful impact on the patient experience from the very first interaction