Access Coordinator

Courteously and promptly interviews patients and/or family members requiring inpatient or outpatient services at the Medical Center, during pre-admission, admission, while in-house or at discharge.

Responsibilities

• Accurately enters all demographic and insurance information into hospital registration system
• Performs various related verification functions to assure positive patient identification
• Complies with HIPAA privacy regulations
• Ensures accurate upfront cash collection and appropriate insurance reimbursement

Position Qualifications (Minimum qualifications are required unless stated otherwise.)

• Experience: Admitting and Meditech experience preferred. One year experience in hospital environment preferred.
• Education and Training: Two years of college (secretarial/health related) or equivalent work experience. Medical terminology preferred.
• Licenses, Certifications & Registrations: None
• Other Requirements: Proven typing ability (40 wpm) and computer skills (i.e. Meditech). Manual dexterity necessary for typing/computer purposes. Demonstrated strong verbal and written communication skills. Ability to speak the English language in a clearly understandable manner. Ability to speak/understand Spanish preferred. Ideal candidate will demonstrate and maintain a high level of flexibility. Proven ability to interact appropriately with the community, hospital staff and physicians while maintaining a high level of confidentiality. Proven outstanding customer service skills, consistently demonstrating a professional and pleasant presentation. Demonstrated ability to work collaboratively within a team. Proven ability and experience dealing with agitated and or dissatisfied persons. Must possess and demonstrate strong organizational skills. Ability to troubleshoot and maintain proper operation of business equipment.