PRC CSC Semiconductor Manager

Location: Amherst, NY

This role focuses on new coating applications, coating modifications, process development, customer project management, and advanced analysis. The PrC Semiconductor CSC Manager converts strategic customer needs into safe, commercially viable, high-quality solutions that meet cost and timing targets. Reports to Product Line Manager – Components, Americas. While collaboration with cross-functional teams is required, this role carries no managerial oversight.

Responsibilities

• Create and execute plans in collaboration with Sales and Operations to increase the introduction of new coating technologies and processes that help profitably expand the company’s geographic and industrial footprint.
• Interact with Product Managers to provide technical solutions while ensuring customer requirements are fully understood.
• Develop and foster customer relationships to obtain a good understanding of customer requirements and objectives.
• Serve as the primary technical point of contact for key semiconductor customers.
• Lead the implementation of sampling and prototype projects from inception to production.
• Responsible for the technical realization of all process steps including coating, testing, fixturing, cleaning, and other pre- and post-treatments.
• Perform R&D activities to develop and transfer new coatings and processes to production. Must be able to move technologies developed in R&D to production level.
• Manage the process qualification and acceptance testing of new process equipment locally.
• Provide training and guidance to newly hired engineers employed at Oerlikon semiconductor product coating sites.
• Assist service technicians with equipment-related troubleshooting when required.
• Work with outside vendors to establish technical specifications for new equipment related to coating processes as well as upgrades to existing coating equipment.
• Give input on improvements to existing production processes and procedures.
• Work with drafting and engineering (CSC) group, assisting with mechanical design of fixturing and process-related equipment needed for semiconductor products.
• Understand characterization techniques to analyze new coatings as well as troubleshoot quality issues related to coating processes.
• Provide formal reports to customers detailing development/failure analysis results, conclusions, and recommendations.
• Follow the Oerlikon GATE processes and documentation. Help resolve quality and production process-related issues as needed.

Requirements

• Minimum of 5 years experience in PVD/PACVD or surface treatment technologies.
• Bachelor’s degree in Engineering or related discipline (graduate degree may substitute experience).
• Ability and experience in project planning to support products and customers’ needs.
• Broad R&D and commercialization experience from concept to product launch.
• Strong PVD and PACVD process knowledge.
• Proficient in Design of Experiments (DOE) methodology.
• Effective problem-solving and troubleshooting skills.
• Familiarity with SEM, EDX, hardness testing equipment, profilometry.
• Ability to interpret technical drawings; experience with Inventor beneficial.
• Self-driven with strong communication and presentation skills.
• Project management experience.
• Strong collaboration across cross-functional teams.
• Proficiency with the following tools:
  • SAP – order entry and tracking
  • Salesforce – opportunity sampling
  • Inventor – fixture design
  • ProPlan – project and time management
  • Laboratory tools – SEM, EDX, hardness testers, adhesion testing, profilometry
• Ability to understand and interpret technical requirements (e.g., technical drawings, prints).
• Effective verbal/writing skills and strong presentation skills.
• Good communication with diverse backgrounds and education levels.
• Proficiency working with MS Office is required.
• Travel up to 20% (US, Taiwan, Japan, Europe) for Oerlikon sites, customer support, and trade shows.
• Semiconductor industry experience preferred.
• In compliance with U.S. Government technology export regulations, candidates must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Benefits

• Comprehensive medical and prescription drug plan with low premiums, company-sponsored HSA contributions, and no waiting periods.
• Excellent dental and vision coverage.
• Employee Assistance, Financial, and Wellness programs.
• 401(k) retirement savings plan with significant company match and financial planning/education options.
• Tuition reimbursement and internal education resources.
• Generous paid time off to support physical and mental wellbeing.
• 10 observed company holidays and 2 floaters to occasionally extend weekends or time off.
• 100% company-paid life insurance and disability insurance.
• Employee Referral Bonus program.