Practice Supervisor, Multi-Specialty - Full-Time, Days

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate. We need to parse the job description. Content: - Intro: "Be a part of a world-class academic healthcare system, UChicago Medicine Medical Group, as a Practice Supervisor at our River East clinic. Here you will work alongside our Multi-Specialty teams. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area. Located in Chicago’s Streeterville neighborhood, UChicago Medicine River East is a state-of-the-art outpatient center featuring a wide range of care services. In addition to those listed below, we offer infusion therapy, lab services, and radiology services, including CT, MRI, mammography, X-ray, DEXA scan and ultrasound." That's about the role/overview. - Then: "The Practice Supervisor, UCM Medical Group, will be responsible for supervision of the clinical and administration areas of the practice with a major focus on improving the business aspects of health care operations and the quality of health care provided. The Practice Supervisor, UCM Medical Group, partners with practice and UCM Medical Group leadership to establish and implement policies, objectives and procedures to provide an integrated approach in patient care delivery. The Practice Supervisor, UCM Medical Group, collaborates with clinical and administrative staff, and physicians to optimize efficiency of a variety of related patient care services." That's responsibilities. - Then "Essential Job Functions" list: bullet points. List items: - Daily supervision of clinical and administrative operations. Including: - Establishes staff schedule and daily assignments. - Ensures practice compliance with regulatory agencies (i.e. JCAHO, IDPH, CAP/CLIA). - Collaborates with providers and staff to ensure efficient patient throughput. - Ensures patients and family’s needs are met. - Participates in service recovery at the point of issue. - Ensures necessary follow-up. - Identifies and implements opportunities to build employee morale and individual motivation. - Monitors patient service feedback and helps resolves complaints and service issues. - Coordinates activities with other practice supervisors, the practice manager, clinical staff, administrative staff, and physicians. - Assures that the employees are HIPAA compliant during clinic operations. - Supervises the intake of patient information to ensure accuracy. - Provides direct supervision to subordinate staff, ensuring appropriate assessment and treatment of patient health. - Serves as key problem-solving resource for staff on patient issues. - Studies patient needs/trends, analyzes patient flow problems, and suggests solutions to patient care problems. - Performs other duties assigned - Required Qualifications: - Associates degree in related field. - 5+ years of experience in healthcare and customer service, ideally in an ambulatory practice. - Outstanding interpersonal skills and ability to manage large and complex organizational units with varying needs. - Demonstrated ability to work effectively with physician leaders, preferably in an academic medical center environment. - Exceptional talent in the selection and mentoring of a high-quality team. - Proven ability to use data to drive performance improvement. - Strong written and verbal communication skills - Preferred Qualifications: - Bachelors degree - Previous supervisory or leadership position experience - Position Details: - Job Type/FTE: Full-Time 1.0 FTE - Shift: Days – 8-hour shifts 7 am - 6 pm - Work Location: Onsite - River East - Unit/Department: Multi-Specialty - CBA Code: Non-union - About Us: paragraph about mission. - Compensation & Benefits Overview: mentions pay range transparency, but no specific numbers. It says "The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position." No actual numbers given. So we cannot create Pay section because no specific numbers. Benefits: mention "Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine." No specific benefits listed. So we cannot create Benefits section unless we have specific content. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state shift (Days – 8-hour shifts 7 am - 6 pm) and work location onsite. So we can have Schedule section with that shift info. Pay: no numbers, so omit. Benefits: no specific benefits, omit. We also have "About Us" which could be a section maybe "About the organization" but not in list. The allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could put the introductory overview under About the role. The "About Us" paragraph could be part of About the role or maybe we could treat as About the role as well. But we should not invent sections not in list. So we will put the overview under About the role. Responsibilities: include the essential job functions list. Requirements: maybe combine Required Qualifications and Preferred Qualifications? The list includes Requirements and Qualifications separate headings. We have both Required and Preferred qualifications. We could put Required Qualifications under Requirements, and Preferred Qualifications under Qualifications. Or we could combine. The instruction: Prefer a few substantive sections over many thin ones. But we have both Required and Preferred; we could make Requirements section include both required and preferred, but we have separate headings allowed. Let's follow the allowed headings: Requirements (for required qualifications) and Qualifications (for preferred qualifications). Skills: we could extract skills from responsibilities: outstanding interpersonal skills, ability to manage large units, etc. But we already have those in qualifications. Might be redundant. Better to not create Skills if no distinct skills content beyond what's already covered. However we have "Outstanding interpersonal skills and ability to manage large and complex organizational units with varying needs." That's a skill. Also "Demonstrated ability to work effectively with physician leaders", "Exceptional talent in selection and mentoring", "Proven ability to use data to drive performance improvement", "Strong written and verbal communication skills". Those could be skills. But we already have them under qualifications. Might be okay to put them under Skills. But we need to avoid duplication. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep that info somewhere. If we put them under Qualifications (preferred) we might lose required qualifications. Better to separate: Requirements = required qualifications; Qualifications = preferred qualifications; Skills = maybe we can extract skill statements from responsibilities that are not already captured. However many skill statements overlap with qualifications. To avoid duplication, we could put skill statements under Skills and keep qualifications just degrees/experience. Let's see. Required Qualifications list includes: Associates degree, 5+ years experience, Outstanding interpersonal skills..., Demonstrated ability..., Exceptional talent..., Proven ability..., Strong written and verbal communication skills. Preferred Qualifications: Bachelors degree, Previous supervisory or leadership position experience. Thus we could put: - Requirements: Associates degree in related field; 5+ years of experience in healthcare and customer service, ideally in an ambulatory practice. - Qualifications: Bachelors degree; Previous supervisory or leadership position experience. - Skills: Outstanding interpersonal skills and ability to manage large and complex organizational units with varying needs; Demonstrated ability to work effectively with physician leaders, preferably in an academic medical center environment; Exceptional talent in the selection and mentoring of a high-quality team; Proven ability to use data to drive performance improvement; Strong written and verbal communication skills. That preserves all info without duplication. Now Schedule: we have shift: Days – 8-hour shifts 7 am - 6 pm. Also mention 100% onsite opportunity, based in greater Chicagoland area, located in Streeterville. Could include work location and onsite. But schedule section is for schedule; we could also include work location under About the role maybe. But we can include location in About the role. The schedule section should contain shift details. We'll put shift info. Pay: no specific numbers, omit. Benefits: no specific benefits, omit. Now About the role: include the introductory paragraph about being part of UChicago Medicine Medical Group, Multi-Specialty teams, 100% onsite, greater Chicagoland, Streeterville, state-of-the-art outpatient center, services list (infusion therapy, lab services, radiology services including CT, MRI, mammography, X-ray, DEXA scan and ultrasound). Also maybe include the "About Us" paragraph? That is about the organization mission. Could be part of About the role or maybe we could add a separate section but not allowed. We'll incorporate it into About the role as additional description. We must not repeat job title as heading. We'll not. Now produce HTML:

About the role

...

Responsibilities

• ... each essential function as li

Requirements

• Associates degree in related field.
• 5+ years of experience in healthcare and customer service, ideally in an ambulatory practice.

Qualifications

• Bachelors degree.
• Previous supervisory or leadership position experience.

Skills

• Outstanding interpersonal skills and ability to manage large and complex organizational units with varying needs.
• Demonstrated ability to work effectively with physician leaders, preferably in an academic medical center environment.
• Exceptional talent in the selection and mentoring of a high-quality team.
• Proven ability to use data to drive performance improvement.
• Strong written and verbal communication skills.

Schedule

Days – 8-hour shifts, 7 am – 6 pm.

We might also include mention of onsite location in About the role. Now ensure we preserve all substantive information: we missed mention of "This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area." We'll include that in About the role. Also mention "Located in Chicago’s Streeterville neighborhood, UChicago Medicine River East is a state-of-the-art outpatient center featuring a wide range of care services. In addition to those listed below, we offer infusion therapy, lab services, and radiology services, including CT, MRI, mammography, X-ray, DEXA scan and ultrasound." We'll include that. Also mention "The Practice Supervisor, UCM Medical Group, will be responsible for supervision of the clinical and administration areas of the practice with a major focus on improving the business aspects of health care operations and the quality of health care provided. The Practice Supervisor, UCM Medical Group, partners with practice and UCM Medical Group leadership to establish and implement policies, objectives and procedures to provide an integrated approach in patient care delivery. The Practice Supervisor, UCM Medical Group, collaborates with clinical and administrative staff, and physicians to optimize efficiency of a variety of related patient care services." That's responsibilities overview; we can include as a paragraph before the list. Now ensure we didn't include boilerplate like "About Us" mission paragraph. We could incorporate that into About the role as well. It's substantive. Let's add a sentence: "We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion. UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence