Practice Supervisor Dermatology

About the role

Serves as a liaison for patients, government agencies, and third-party payers for the purpose of providing an on-site contact for individual practice sites.

Responsibilities

• Completes regular performance evaluations for each staff member and conducts evaluations for new staff prior to the completion of the probationary period.
• Captures and submits claims for reimbursement.
• Maintains infection control standards and OSHA standards for the medical practice, assuring staff knowledge and compliance with HIPAA and OSHA policies and procedures.
• Leads quality initiatives and safety functions that support patient care and reflects the initiative and responsibility indicative of professional expectations.
• Collaborates with ancillary support services to provide a safe, clean, and secure environment for patients, staff, and visitors.
• Resolves patient complaints and proficiently uses computer applications to achieve optimum patient care efficiencies.

Requirements

• Able to communicate effectively in English, both verbally and in writing
• Knowledge of Medicare, Medicaid, and third-party payors
• Mature judgment in dealing with patients, physicians, and insurance representatives
• Ability to operate general office machines such as computer, fax machine, printer, and scanner
• Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion
• Ability to manage diverse personalities
• Ability to adapt in an ever-changing healthcare environment
• Ability to follow complex instructions and procedures, with a close attention to detail
• Exceptional customer service skills
• Understanding of HIPAA privacy rules and ability to use discretion when discussing patient-related information that is confidential in nature as needed to perform duties
• Basic medical terminology
• Education: Associate Preferred, High School Grad or Equiv Required, Field Of Study in Business, Finance, or Supply Chain
• Experience: 2+ years of related work experience Required, Experience coding ICD-10 and CPT billing Preferred, Leadership experience in a healthcare setting Preferred, Patient care experience as CMA, LPN, EMT, etc. Preferred, Staff experience in a health care setting Preferred

Qualifications

• Knowledgeable of HIPAA privacy rules
• Basic Life Support - CPR Cert (BLS) Required

Skills

• Able to communicate effectively in English, both verbally and in writing
• Knowledge of Medicare, Medicaid, and third-party payors
• Mature judgment in dealing with patients, physicians, and insurance representatives
• Ability to operate general office machines such as computer, fax machine, printer, and scanner
• Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion
• Ability to manage diverse personalities
• Ability to adapt in an ever-changing healthcare environment
• Ability to follow complex instructions and procedures, with a close attention to detail
• Exceptional customer service skills
• Understanding of HIPAA privacy rules and ability to use discretion when discussing patient-related information that is confidential in nature as needed to perform duties
• Basic medical terminology

Benefits

Includes medical, dental, vision insurance, life insurance, disability insurance, paid time off, 403-B retirement plan, whole person well-being resources, mental health resources and support, pet benefits, career development, and more.

Pay

$18.45 - $34.31 per hour

Schedule

Full time, Monday through Thursday 7:45am-5pm, Friday 7:45am-12pm