Practice Secretary

Position Summary

A Practice Secretary performs a wide variety of clerical and reception activities that support the delivery of services to patients/staff of the department.

Essential Duties and Responsibilities

• Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.
• Consistently provides excellent customer service and makes patients feel welcome.
• Maintains a positive attitude.
• Uses communication devices appropriately.
• Promotes a sense of “team work” through demonstration of self-direction and self-motivation.
• Solves problems independently or knows when to seek consultation.
• Checks out patients in the computer prior to the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.
• Reviews After Visit Summary instructions with patient as needed.
• Prints additional labels as needed.
• Responsible for early am chart preparation and other opening/closing procedures.
• Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by e:mail or staff message.

Qualifications and Requirements

• High School Diploma or GED
• At least one year in a medical office setting
• Demonstrated personal computer skills in a Windows environment required.
• Medical Terminology preferred
• Bilingual Spanish skills required

Pay

Hourly Rate: Starting at $20.00 per hour and up to $27.00 based on relevant years of experience.

Benefits

Details on benefits are available on our Careers Page.

Time Type

Full time

Department

South End Washington Women's Health

All Locations

1601 Washington Street, 400 Shawmut Avenue

EEO & Accommodation Statement

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request

FTC Statement

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.