Practice Secretary

Position Summary

We are seeking a dedicated and customer-oriented Receptionist to join our Family Medicine team. In this role, you will play a vital part in ensuring the smooth operation of our office by providing administrative support and exceptional service to patients and staff.

Schedule

Monday - Friday, 8:00 AM - 5:00 PM, with evening/weekend/holiday rotation as needed.

Essential Duties and Responsibilities

• Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.
• Consistently provides excellent customer service and makes patients feel welcome.
• Maintains a positive attitude.
• Uses communication devices appropriately.
• Promotes a sense of “teamwork” through demonstration of self-direction and self-motivation.
• Solves problems independently or knows when to seek consultation.
• Checks out patients in the computer before the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.
• Reviews After Visit Summary instructions with the patient as needed.
• Prints additional labels as needed.
• Responsible for early am chart preparation and other opening/closing procedures.
• Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by email or staff message.

Qualifications and Requirements

• A High School Diploma or GED.
• At least one year in a medical office setting.
• Demonstrated personal computer skills in a Windows environment required.
• Medical Terminology preferred.
• Bilingual Spanish skills required.

Benefits

• MEDICAL, DENTAL, AND VISION COVERAGES.
• LIFE AND DISABILITY INSURANCE.
• 401(K) RETIREMENT PLAN.
• TUITION REIMBURSEMENT.
• FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS.
• PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME.
• GENEROUS STAFF DEVELOPMENT BENEFITS.
• EXCELLENT MALPRACTICE COVERAGE.
• PET INSURANCE.
• FREE PARKING.
• AND MUCH MORE.

Starting Pay

$20.00, and up to $27.00 based on experience.

EEO & Accommodation Statement

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

FTC Statement

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.