Practice Operations Manager
Miles & Stockbridge is an AmLaw 200 firm with a global scope and reach, known for a dynamic and approachable work environment that supports talented lawyers and staff from diverse backgrounds. The firm focuses on community partnerships, professional development, and mentoring in a hybrid work setting.
About the role
We are seeking a Practice Operations Manager in our Baltimore, MD office to support the financial, operational, and strategic success of our Corporate Law Practice Group. This role involves partnering with practice group leaders, attorneys, and administrative teams to streamline efficiency, enhance profitability, and cultivate lawyer development. Ideal candidates have strong business acumen, organizational skills, and the ability to manage multiple projects simultaneously.
Responsibilities
- Analyze and optimize practice group performance through insightful reporting, forecasting, and budgeting.
- Bolster revenue management by tracking inventory.
- Collaborate with lawyers on pricing strategies and profitability improvement initiatives.
- Lead the development and implementation of effective pricing strategies for maximized client value.
- Identify and implement continuous process improvements to boost efficiency and minimize administrative burdens for attorneys.
- Leverage technology and innovation to streamline workflows and enhance productivity.
- Partner with leadership, HR, and Legal Recruitment to attract, develop, and retain top legal talent.
- Assist with utilization reporting and analysis, resource allocation, associate recruiting, onboarding, training, and professional development.
- Manage and oversee a diverse range of projects, including lateral integrations and knowledge management initiatives.
- Orchestrate the organization, storage, and retrieval of precedents and expertise databases for seamless knowledge transfer.
- Provide strategic support to the business development team on client pitches, proposals, and marketing materials.
- Collaborate on the coordination of practice group events and sponsorships, contributing to effective budgetary decision-making.
- Partner with practice group leaders to develop and execute strategic plans aligned with the firm’s overall vision.
- Monitor progress, identify potential roadblocks, and proactively suggest solutions to ensure successful plan execution.
- Foster seamless communication and collaboration between practice group leaders, attorneys, and other firm departments (e.g., Finance, Marketing, HR).
Requirements
- Bachelor's degree in Business Administration, Finance, or a related field.
- 5+ years of experience in a professional services environment, preferably in an accounting, management, or operational consulting role, ideally in a law firm.
- Demonstrated proficiency in financial analysis, budgeting, and pricing strategies.
- Proven track record of successfully managing multiple projects and initiatives simultaneously.
- Exceptional interpersonal and communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite and legal practice management software (e.g., LMS, Elite, 3E, or Aderant) preferred.
Benefits
- Competitive compensation and benefits package.
- Paid time off (PTO).
- Medical, dental, and vision insurance.
- Life insurance.
- 401K retirement plan.
- Firm-sponsored memberships (e.g., Peloton, Norton LifeLock).
Pay
The pay range for this position is $140,000 - $159,300, based on factors including knowledge, skills, abilities, experience, current market data, and business needs.