Practice Manager Manchester ProHealth Physicians

About the role

ProHealth Physicians (CT), part of the Optum family of businesses, is seeking a Practice Manager to join their team in Manchester, CT. Optum is a clinician-led care organization dedicated to improving healthcare for everyone. As a member of the Optum Care Delivery team, you'll contribute to making healthcare better for millions of patients across the country.

Responsibilities

• Establish work procedures and standards to improve efficiency and effectiveness in the office
• Assist Senior Practice Manager and physician(s) to develop and implement long-range plans
• Manage office operations to maximize patient access, patient satisfaction, and collection of payments
• Cook up and coordinate staff and provider schedules to ensure proper coverage for quality patient care
• Manage human resources - hiring, on-boarding, coaching and evaluating
• Seek to create a team environment
• Reconcile and investigate patient complaints
• Manage, lead, and participate in process improvement initiatives
• Ensure practice compliance with ProHealth policies, procedures and programs
• Actively participate in practice, regional and organizational meetings

Requirements

• Experience in Practice/Medical Office Management/Operations having managed/led staff in clinical and non-clinical roles with a demonstrated ability to drive operational work flows
• Solid computer knowledge and aptitude
• Proven highly proficient with reporting and data analytics

Qualifications

• Experience with electronic health record, medical terminology, coding and billing
• Knowledge of population health management
• Knowledge of Lean/Six Sigma process improvement tools and techniques
• Demonstrated business and financial skills

Skills

• Strong leadership and interpersonal skills
• Excellent communication and problem-solving abilities
• Ability to manage multiple tasks and prioritize effectively

Benefits

In addition to your salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).

Pay

The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Schedule

A traditional 40-hour work week, clinic hours are 7:30am to 5:30pm Monday through Friday.