Practice Manager, Intellectual Property Litigation - (Boston, Washington, D.C., NYC)

About the role

The Assistant position supports a dynamic team of lawyers by managing calendars, preparing documents, coordinating workflows, and serving as a reliable point of contact. The Associate Director, Business Development Programs and Coaching role leads the development and evolution of the firm's business development coaching and training platform.

Responsibilities

• Supports attorneys in managing calendars, preparing documents, and coordinating workflows.
• Provides practical coaching to attorneys on live opportunities, client relationships, individual business plans, and pipeline activity.
• Designs and delivers practical curriculum around pipeline development, client conversations, relationship expansion, cross-selling, pitch preparation, pursuit strategy, and sales discipline.
• Ensures programming is relevant for attorneys at different levels and supports both foundational and advanced BD skill development.
• Develops tools, playbooks, and training resources that help MBD professionals operate as stronger strategic advisors.
• Manages external vendors and subject matter experts to bring in leading practices, buyer insights, and current market trends.
• Builds trusted relationships with attorneys, Practice and Industry leaders, Attorney Development, MBD colleagues, firm leadership, and external partners.
• Assumes additional responsibilities as requested.

Qualifications

• Bachelor’s degree required.
• 14+ years of experience in professional services, business development, sales enablement, coaching, training, or commercial excellence.
• Experience coaching attorneys, partners, executives, and senior professionals on client development, business development, or revenue growth.
• Strong understanding of professional services sales cycles, client relationship management, pipeline development, and opportunity pursuit.
• Familiarity with CRM, ERM, pipeline management, client feedback, and BD technology tools.
• Strong facilitation, communication, and stakeholder management skills.
• Ability to translate strategy into practical tools, behaviors, and action plans.
• Experience managing external vendors, coaches, consultants, or training partners.
• Ability to influence in a partner-led environment without relying on formal authority.
• High degree of curiosity about client behavior, buyer trends, and the changing legal market.
• Strong planning, project management and organizational skills.
• Strong sense of urgency.
• Possess a “hands-on” tactical approach.
• Creative and proactive approach to problem solving.
• Demonstrated ability to grasp and implement new concepts quickly.
• Strong analytical abilities, resourcefulness, and attention to detail.
• Facilitate teamwork and identify opportunities to develop new processes/infrastructure.
• Outstanding sense of customer service, with demonstrated ability to instill this in others.
• Deep personal commitment to integrity, excellent judgment, and the highest standards of ethics.
• Displays the highest level of diplomacy, tact, and discretion, with comfort in handling and maintaining confidential information.