Practice Manager I-II - WISH, Park Meadows
Manage staff, operations, budgets, patient access, and satisfaction for the WISH practice at Park Meadows. Assess current operations, identify improvements, and work with the Regional Director of Clinical Operations in a triadic partnership with the practice’s Medical Director(s) and department leadership. Develop plans to expand market share, promote high-quality care, and improve clinical and technical operations while maintaining top-tier patient, physician, and staff satisfaction. Monitor financial performance to meet or exceed budgeted targets.
Responsibilities
- Assess and revise staffing and skill mix for the practice and applicable diagnostic/procedural areas.
- Adjust exam and procedural room assignments to maximize efficiency and workflows.
- Serve as the final decision-maker for all staff hires in collaboration with HR, ambulatory leadership, and physicians.
- Monitor usage and oversee stock supplies, ensuring working order.
- Regularly assess and adjust triage and front desk operations (reception, registration, scheduling, co-pays) for accuracy and efficiency.
- Ensure service expectations of internal and external customers are met or exceeded.
Qualifications
Minimum Qualifications:
- Practice Manager I: Bachelor of Science in Business, Healthcare Administration, or Nursing. Four or more years of job-related/clinic experience.
- Practice Manager II: Bachelor of Science in Business, Healthcare Administration, or Nursing. Five or more years of job-related/clinic experience.
- Substitution (All Levels): A combination of education and related technical/paraprofessional experience may substitute for the bachelor’s degree on a year-for-year basis.
Preferred Qualifications:
- Master’s degree in Business, Healthcare Administration, or Nursing Administration.
- Ambulatory quality improvement (QI) experience.
- Three or more years of clinic management experience.
- Experience managing budgets, purchasing, and/or accounting.
- Experience with registry data and quality systems.
- Bilingual (Spanish-speaking).
- Certified Medical Practice Executive (CPME).
- Registered Nurse (RN), State of Colorado.
Conditions of Employment:
- Legally authorized to work in the U.S. without sponsorship (no visa sponsorship available).
- Must work onsite in Park Meadows, CO.
- Must be able to travel to multiple locations.
Skills
- Effective written and oral communication.
- Ability to establish and maintain working relationships at all levels.
- Outstanding customer service skills.
- Experience working within large, complex healthcare systems.
About the Workplace
Community Practice Medicine, part of the School of Medicine at the University of Colorado, operates clinics from Longmont to Castle Rock, offering opportunities in specialties such as Orthopedics, Vascular Surgery, OBGYN, Internal Medicine, Urology, and Psychiatry. The University of Colorado Anschutz Medical Campus is a public education, clinical, and research facility serving 4,500 students and is a leading destination for life-changing science, medicine, and healthcare. CU Anschutz offers over 42 degree programs through six schools and colleges, with over $500 million in annual research awards. It is the largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually.
Benefits
- Medical: Multiple plan options.
- Dental: Multiple plan options.
- Additional Insurance: Disability, Life, Vision.
- Retirement Plan (401(a)): Employer contributes 10% of gross pay.
- Paid Time Off:
- Vacation: 22 days/year (max accrual 352 hours).
- Sick Leave: 15 days/year (unlimited accrual).
- Holidays: 15 days/year.
- Tuition Benefit: Accessible on all CU campuses.
- ECO Pass: Reduced-rate RTD Bus and light rail service.
- Additional perks and programs through CU Advantage.
Pay
The starting salary range for this position is:
- Practice Manager I: $79,844 to $101,562.
- Practice Manager II: $83,171 to $105,793.
Overtime compensation may be available depending on the level. Total compensation includes generous leave, health plans, and retirement contributions.
Schedule
Full-time, onsite role located in Park Meadows, CO.