Practice Manager - Highlands Ranch

About the role

The Practice Manager for Lone Tree Family will lead and oversee the daily operations of a family medical practice, ensuring efficient and effective delivery of healthcare services. This role is pivotal in managing staff, coordinating patient care, and optimizing practice workflows to enhance patient satisfaction and clinical outcomes.

Responsibilities

• Manage day-to-day operations of the family practice, including scheduling, staffing, and resource allocation.
• Oversee financial activities such as budgeting, billing, collections, and expense management to ensure profitability.
• Lead, mentor, and evaluate administrative and clinical staff to promote high performance and professional development.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies to maintain quality and safety.
• Collaborate with physicians and clinical teams to optimize patient flow, enhance service delivery, and improve patient experience.
• Implement and monitor practice management systems and electronic health records to streamline operations.
• Develop and execute marketing and community outreach strategies to increase patient volume and practice visibility.
• Address patient concerns and feedback promptly to maintain high levels of patient satisfaction.

Requirements

• Associates in Healthcare Administration, Business Management, or a related field. Or directly related experience in lieu of education.
• Minimum of 3 years of experience in healthcare practice management or a similar leadership role.
• Strong knowledge of medical billing, coding, and healthcare regulatory requirements.
• Proficiency with electronic health record (EHR) systems and practice management software.
• Excellent communication, organizational, and leadership skills.

Qualifications

• Bachelor’s degree in Healthcare Administration or Business Administration.
• Experience managing a family medicine or primary care practice.
• Certification such as Certified Medical Practice Executive (CMPE) or Fellow of the American College of Medical Practice Executives (FACMPE).
• Familiarity with quality improvement methodologies and patient-centered care models.
• Experience with marketing and community engagement in a healthcare setting.

Skills

• Leverage leadership and interpersonal skills to motivate and guide a diverse team, ensuring smooth operations and high morale.
• Analytical and financial skills for managing budgets, interpreting financial reports, and making data-driven decisions to improve practice profitability.
• Proficiency with EHR and practice management software for efficient scheduling, billing, and compliance tracking.
• Strong communication skills for effective collaboration with clinical staff, patients, and external partners, fostering a patient-centered environment.
• Problem-solving and organizational skills for addressing operational challenges, implementing process improvements, and maintaining regulatory compliance.

Benefits

• Health insurance plan options for you and your dependents.
• Dental, and Vision, for you and your qualified dependents.
• Company-paid life insurance.
• Voluntary options for short-term disability, and long-term disability coverage.
• AFLAC Plans.
• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately.
• PTO accrued.
• Salary: $70,000 - $90,000 / annually.