Practice Manager - Herndon

About the role

The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital’s processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans®, preventive care, pet health needs and hospital services.

Responsibilities

• Educating associates on Banfield guidelines/practices.
• Budgeting and planning for the hospital.
• Supporting daily operations and staff.
• Scheduling associates, coordinating time off and managing continuing education needs.

Requirements

• Required Education/Licenses: Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
• Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.).

Qualifications

The foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes at work.

Skills

• Strong organizational, communication and interpersonal skills.
• A knack for problem solving.
• Conflict management experience.
• Leadership and analytical know-how.

Benefits

• Career Development: Connections to learning experiences, networking opportunities, and ways to give back to the community.
• Financial Support: Retirement plans (401(k) and Roth), health, wellness, and financial support for you, your family, and even your pets.
• Wellness Programs: Comprehensive Medical, Dental, and Vision Insurance, Generous Retirement Plans, Paid Time Off and Holidays, Top-Tier Mental Health and Wellbeing Resources, Associate Life Insurance (company-paid) & Supplemental Life Insurance, Company-Paid Short- and Long-Term Disability, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Paid Parental Leave, Continuing Education Allowance (for Eligible Positions).
• Family Support: Backup Child and Elder Care & Family Support Resources, Fertility and Family Building Support.
• Personal Wellbeing: Digital Exercise Therapy, Voluntary Protection Benefits, Legal Plan, Identity Protection, Commuter Benefits, Three Free Optimum Wellness Plans for Pets, Exclusive Discounts.

We are a drug-free, smoke-free, equal opportunity employer. Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced.