Practice Manager - Heart Rhythm

Job Description

Overseas the Heart Rhythm department and the Hartford cardiac device department
Responsible for managing designated operational unit to ensure superior customer service and patient care in a highly efficient and cost-effective manner.
Oversees clinical operations, as well as the day to day operational activities supporting designated practice.
Acts as point person for any and all practice related activities and issues.
Serves as member of management team - collaborates on organizational business issues, communicates appropriate messages, and supports and drives corporate initiative
Oversees all activities of the assigned operational practice - provides leadership and direction to direct reports and providers, and acts as positive role model
Drives the development and execution of short- and long-term business plans and corresponding budgets by collaborating with physician leadership and corporate administration in strategic planning and marketing for the practice
Executes business plans by assigning accountability to appropriate staff and/or physicians, monitoring progress, making appropriate adjustments, and finding solutions to obstacles
Continuously identifies ways to increase profitability - recommends and implements cost-effective strategies for department
Continuously identifies and implements ways to maximize efficiency, productivity and resource allocation.
Responds promptly and effectively to patient and provider concerns
Evaluates workflow and performance to maximize productivity/efficiency and ensure quality service

Qualifications

• Education & Experience: Bachelor's degree in business, healthcare management or a related field, or equivalent experience; advanced clinical or business credentials preferred
  Minimum 3-5 years medical practice management experience, preferably in a multi-site practice
  Cardiology experience is preferred
  Experience with Outpatient testing facilities
  Epic Experience preferred.
• Knowledge, Skills And Ability Requirements: Experience providing effective business leadership to physicians
  Experience refining, reorganizing or redirecting workflow in a timely manner to optimize resources
  Experience adapting quickly in a fast-paced environment juggling multiple competing tasks and demands
  Strong customer service orientation and the ability to effectively address concerns and resolve problems in a timely, win-win manner
  Strong human resource management skills