Practice Manager- Athens General and Colorectal Surgeons

Employment Type: Full time, Day Shift

About the role

This position works collaboratively with the physicians and staff of ambulatory practices. Uses the knowledge and skills of clinical and financial practices to identify appropriate services and needs. Applies understanding of facility strategic and tactical plans as well as quality goals to advance the ambulatory practice(s). Acts as a liaison between the users of Ambulatory clinical information systems and the Information Services Department (IS). Provides support and leadership for technology and processes. Supports all ambulatory initiatives throughout systems development, implementation, and productive use.

Provides, facilitates, and enables the planning, development, enhancement and evaluation of clinical information systems and workflow with vendors, physicians, staff and other team members. Manages system security processes for new and existing users and assists in the training of staff as appropriate. Provides 1st level triage to all IT related issues and works with appropriate tier-2 support as needed. Requires a strong customer-oriented mentality that focuses on the timely resolution of problems.

Responsibilities

• Collaborate with physicians and staff to identify appropriate clinical and financial services and needs
• Apply understanding of facility strategic and tactical plans to advance ambulatory practices
• Act as liaison between users of Ambulatory clinical information systems and the Information Services Department (IS)
• Provide support and leadership for technology and processes in ambulatory initiatives
• Facilitate planning, development, enhancement, and evaluation of clinical information systems and workflow
• Manage system security processes for new and existing users
• Assist in training staff as appropriate
• Provide 1st level triage for all IT-related issues and escalate to tier-2 support as needed

Requirements

• Associate’s degree in a healthcare-related field or Business (Bachelor’s degree preferred)
• At least 2 years of experience with practice management systems in areas such as setup, billing, registration, and EMR
• In-depth understanding of physician practice management and workflow
• Management experience
• Proficiency with GE Centricity, Medisoft, IMBills, and other related systems

Skills

• Strong leadership and problem-solving skills
• Ability to balance multiple priorities
• Critical thinking, planning, and organizational skills
• Development of comprehensive reports and interpretation of complex data
• Ability to set priorities and communicate effectively
• Collaborative teamwork
• Knowledge of hospitalist program operations
• Clinical application skills in Practice Management, Electronic Medical Record, Medical Billing, and office workflow processes