Practice Manager

Position Summary

We are seeking a Dental Practice Operations Manager to support and lead our dental practice. This role involves empowering the dental team to deliver a best-in-class dental experience to our patients, seeing lives change, and contributing to the community's health and well-being.

About the Role

You will oversee the business operations of the patient journey, including patient scheduling, reception, supporting the patient experience, visit completion, and patient return. You will lead a team of practice team members to ensure they bring out the best in themselves and our patients.

Responsibilities

• Manage patient scheduling and reception
• Support the patient experience and visit completion
• Lead a team to improve the dental team's performance and patient satisfaction
• Ensure the practice adheres to high standards of care and customer service
• Collaborate with the office leader to implement strategies that enhance the patient journey
• Contribute to the practice's charitable efforts by managing the donation of proceeds from Tooth Whitening services

Requirements

• Previous experience (3+ years) as the office/practice manager of a busy service-oriented multi-specialty dental practice
• A demonstrated commitment to an exemplary employee and patient experience
• Absolutely love people, working in teams, and demonstrating an aptitude for having fun, leading bravely, and creating greatness
• A degree (Associates or Bachelor) with 3+ years of relevant experience in dental practice operations and management
• Familiarity or experience with dental practice management systems such as Dentrix/Ascend
• Knowledge and understanding of managerial and financial reporting and financial principles
• A willingness to build trust to achieve results

Qualifications

• Associates degree with 5+ years of relevant experience
• Bachelor degree with 3+ years of relevant experience

Benefits

• Full-time position
• Health insurance subsidized by the company
• Dental benefits
• 401(k) savings plan
• Equity incentive plan
• Paid time off
• Limited leadership development
• Culture coaching
• Mentoring

Schedule

Full-time position

Pay

Competitive salary based on experience and qualifications