Practice Manager

Essential Duties and Responsibilities

• Collects resumes, pre-screens candidates, enforces handbook policies & other notices.
• Associate, Team and Patient scheduling.
• Reviews timecards, approves payroll exceptions such as overtime and penalty pay.
• Processes bill payments, opens and distributes mail, assists CE tracking for doctors and staff, maintains the business practice plan, installs and oversees the office’s systems and operating procedures, audits daily charts, reviews daily reports, reviews daily GAP list reports, reviews the Daily Ortho Referral Report, ensures schedule is booked according to office protocol, ensures scheduled appointments are confirmed at least 2 days prior to appointments.
• Affords assistance and implementation in human resources functions, oversees staffing, manages and supports personnel, oversees payroll, oversees benefits, deals with resolutions on patient and staff grievances, assists in employee office job descriptions and performance reviews, reviews employee time sheets, documents tardiness and absences, trains and manages staff of interns or potential candidates.
• Performs data entry, performs banking, assists billing, assists in collections, assists in insurance processing, performs related administrative services.
• Acts as a liaison to maintenance of computers and computer networks, assists IT with technical issues resolution, trains and supports users, performs educating staff of practice management software updates.
• Carries out supervisory responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
• Leads daily morning huddles with doctor and team to discuss daily schedule and review weekly and monthly goals.
• Plans and facilitates weekly and monthly team meetings to review practice goals, recognize outstanding performance, discuss upcoming events, promotions, and programs, identify and solve problems, and provide training to team members.

Qualifications

• High School Diploma or equivalent.
• 1+ years of managing an orthodontics and/or dental practice both on the operations and personnel side.
• Experience utilizing Profit & Loss and other financial reports to manage monthly production goals.
• Experience working for a Dental Service Organization is preferred.

Skills

• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Ability to multitask and prioritize tasks effectively.
• Knowledge of dental practices and orthodontic procedures.

Benefits

• Comprehensive benefit package.

Pay

$65,000 - $75,000/year (Based on experience).

This position is eligible to earn monthly bonuses.

At CHOICE Healthcare Services, where our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.