Practice Manager

About the role

This position provides overall administrative management of a variety of business-related functions, strategic planning, budget development and cost center management under the direction of the Practice Administrator. It involves hands-on leadership for all aspects of patient relations, staffing, marketing, insurance, and financial activities.

Responsibilities

• Interviewing and hiring
• Preparing performance reviews for direct reports
• Developing and maintaining employee’s annual goals
• Implementing corrective action and performance improvement plans
• Ensuring compliance with all existing governmental and labor legal and government reporting requirements
• Protecting the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations
• Maintaining effective communication with staff in all levels
• Monitoring all time performance and pay practices and systems for effectiveness and cost containment
• Making recommendations to Administrator for updated employee job descriptions and (re)allocation of job duties
• Maintaining and updating staff incentive programs
• Maintaining and monitoring staff for compliance
• Auditing performance of sites for compliance with standards, policies and Procedures
• Maintaining optimal physical environment for the Department and reporting any unsafe conditions, inoperative equipment or other adverse conditions to Administrator
• Managing payroll and benefits for staff
• Assisting Practice Administrator in development and evaluation of departmental policies and procedures
• Assisting Practice Administrator in Practice-wide special projects
• Preparing staff to respond effectively to both internal and external company issues
• Providing administrative support to Faculty, APP’s, and Administrator

Requirements

• Bachelor’s degree is required, Masters degree preferred
• Proven management skills with a minimum of three to five years of experience working in a management capacity in a medical office or clinical setting
• Project a professional image, set an example of excellence and earn the confidence of others
• Have pristine verbal and written communication skills and have experience in and a desire to deal professionally with the public
• Have exceptional interpersonal and relationship-building skills
• Have a high level of critical and ethical thinking/behavior and be able to deal with difficult situations with a high level of emotional intelligence
• Understand principals of quality management and be able to lead and facilitate groups of individuals that emphasizes quality, continuous improvement, and high performance
• Have strong confidentiality skills, and have the ability to quickly earn the confidence of others
• Always maintain a “patient comes first” attitude
• Be self-motivated, learn quickly, and have a “can-do,” optimistic attitude
• Have an excellent working knowledge of personal computers, word-processing and spreadsheet software (such as the Microsoft Suite)
• Experience with medical recordkeeping and billing system is strongly preferred
• Have analytical financial skills, be able to prepare spreadsheets, analyze budgets and interpret information and data
• Be able to be a proactive and effective problem solver
• Be HIPAA compliant at all times
• Be willing to complete Albany Med Management Development Programs and any other committee or meeting responsibility as assigned

Qualifications

Minimum Qualifications:

• Bachelor’s degree is required, Masters degree preferred
• Proven management skills with a minimum of three to five years of experience working in a management capacity in a medical office or clinical setting
• Project a professional image, set an example of excellence and earn the confidence of others
• Have pristine verbal and written communication skills and have experience in and a desire to deal professionally with the public
• Have exceptional interpersonal and relationship-building skills
• Have a high level of critical and ethical thinking/behavior and be able to deal with difficult situations with a high level of emotional intelligence
• Understand principals of quality management and be able to lead and facilitate groups of individuals that emphasizes quality, continuous improvement, and high performance
• Have strong confidentiality skills, and have the ability to quickly earn the confidence of others
• Always maintain a “patient comes first” attitude
• Be self-motivated, learn quickly, and have a “can-do,” optimistic attitude
• Have an excellent working knowledge of personal computers, word-processing and spreadsheet software (such as the Microsoft Suite)
• Experience with medical recordkeeping and billing system is strongly preferred
• Have analytical financial skills, be able to prepare spreadsheets, analyze budgets and interpret information and data
• Be able to be a proactive and effective problem solver
• Be HIPAA compliant at all times
• Be willing to complete Albany Med Management Development Programs and any other committee or meeting responsibility as assigned

Skills

• Excellent verbal and written communication skills
• Exceptional interpersonal and relationship-building skills
• High level of critical and ethical thinking/behavior
• Strong confidentiality skills
• Self-motivation, swift learning ability
• “Can-do,” optimistic attitude
• Excellent working knowledge of personal computers, word-processing and spreadsheet software (such as the Microsoft Suite)
• Analytical financial skills
• Proactive and effective problem solving
• HIPAA compliance

Benefits

N/A

Pay

$70,068.00 - $108,605.00

Schedule

Day