Practice Director - Lee Community Healthcare Inc - North Fort Myers

About the role

This position manages the patient experience at assigned practice(s). Responsible for overall effective performance of practice including management of staff, workflow development, patient schedule management, provider and staff engagement, patient experience, financial performance and billing compliance. Develops practice operational plans and budgets (capital and operations) and implements performance improvement strategies within the practice. This position is responsible for the recruitment, development and supervision of staff.

Responsibilities

• Provide executive-level oversight of operations across multiple Family Medicine practices
• Champion patient-centered primary care, access, and continuity of care
• Lead and develop practice managers and interdisciplinary care teams
• Drive quality metrics, value-based care initiatives, and population health outcomes
• Optimize workflows to support preventive care, chronic disease management, and same-day access
• Partner with senior leadership on strategic growth and service expansion in primary care
• Ensure compliance with regulatory standards and best practices in ambulatory Family Medicine
• Oversee budgets, staffing models, and operational performance

Requirements

• Bachelor's degree required (Healthcare Administration, Business, or related field)
• Masters degree (MBA, MHA, or similar) strongly preferred
• 5+ years of progressive healthcare leadership experience, ideally within Family Medicine or Primary Care
• Demonstrated success managing multi-site ambulatory or primary care practices
• Strong knowledge of value-based care, population health, and quality metrics
• Proven leadership in team development, provider engagement, and operational improvement
• Financial acumen including budgeting, forecasting, and productivity management

Qualifications

• Bachelor's degree in management or related field required or 5 years experience in a physician office setting
• CMPE (Certified Medical Practice Executive) certification preferred
• A minimum of 3 years healthcare leadership experience required. 5 years experience in a physician office setting preferred
• Knowledge of ambulatory care operations and a background in clinic procedures including schedule management, patient registration, use of electronic health record, patient flow, billing and referrals and authorizations
• Experience with creating budgets and communicating financial information to staff and providers required