Practice Development Manager, BC Consumables, Utah S/Reno

About the Company

Allergan Aesthetics, an AbbVie company, develops, manufactures, and markets a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, and skin care. Our goal is to consistently provide customers with innovation, education, exceptional service, and a commitment to excellence.

About the Role

The Practice Development Manager is responsible for all aspects of customer relationship management in the assigned territory. This includes planning, organizing, and implementing account management activities related to the sale and distribution of Company products, with high accountability for achieving territory sales and utilization quotas.

Responsibilities

• Achieve sales and utilization quota results in the assigned territory.
• Perform effective territory penetration, coverage, and account identification to drive sales and increase the customer base for the Company’s consumables.
• Provide training, presentations, and demonstrations to customers on the application and use of Company products using effective communication and sales techniques.
• Educate customers regarding the indications, contraindications, and safety of Company products, and how they fulfill customer needs.
• Support customers with marketing strategies, including website and microsite development, internal office branding, patient segmentation, and external marketing strategies.
• Facilitate the execution of regional training workshops and tradeshows within the territory and area.
• Pre-plan sales calls and maintain efficient time management to ensure maximum customer contact and high-level customer service.
• Complete administrative responsibilities, including periodic business plans, weekly expense reports, up-to-date territory account profiles, and customer database management.
• Manage day-to-day sales administration activities, such as Salesforce.com updates and data entry.
• Maintain updated knowledge of the industry and competitive products.
• Develop and maintain supportive, productive, and effective relationships at all levels within the organization.
• Participate in industry-related trade shows and meetings.
• Maintain compliance with all applicable quality and regulatory guidelines as part of business operations.
• Maintain consistent communication with Regional Practice Manager and Area Sales Manager on all matters related to the territory and region, including accurate forecasting.
• Demonstrate a strong work ethic and represent the Company with high integrity, ethics, honesty, loyalty, and professionalism.

Qualifications

• Bachelor’s degree in health, sciences, pharmacy, or a business-related field preferred, or relevant and equivalent industry experience required.
• 2-4 years of demonstrated success selling medical products or services to physicians and/or other healthcare providers is preferred.
• Direct customer experience with plastic surgeons and dermatologists is preferred.
• Experience with consumables selling is preferred.
• Ability to communicate effectively, both orally and in writing, with all levels of employees.
• Proven ability to provide a high level of customer service and support to achieve practice integration of the CoolSculpting Procedure and ensure customer/patient satisfaction.
• High level of accountability, reliability, and responsiveness.
• Ability to make effective and persuasive communications and technical presentations to physicians, management, and/or large groups.
• Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
• Positive attitude and passion for working within the aesthetic field.
• Proficiency in word processing, database applications, and software programs such as Excel and PowerPoint.
• High level of organization with regard to schedule management and follow-up skills.
• Knowledge of FDA GMPs and ability to function in a controlled environment regulated by FDA GMPs.
• Home office capability with reliable high-speed internet access.
• Ability to travel to cover the region, including multi-overnight stays, attend tradeshows, and corporate and training meetings.
• Valid driver’s license issued by the state/province of residence and a good driving record.
• Responsible for performing all duties in compliance with FDA’s Quality System Regulation (QSR), ISO13485, Canadian Medical Device Regulations, and other international regulatory requirements.

Benefits

• Comprehensive package of benefits including paid time off (vacation, holidays, sick).
• Medical, dental, and vision insurance.
• 401(k) retirement plan for eligible employees.
• Eligibility to participate in short-term incentive programs.